Abstract: Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.

Abstract: Techniques and systems for beacon triggered device to device content transfer are disclosed. A described technique includes presenting, at an interactive beacon device, content including an interactive store catalog; receiving, at the interactive beacon device, user input responsive to the content; generating, at the interactive beacon device, a beacon message that can include transaction information based on the user input and the content, the transaction information including a service or product identifier corresponding to a product or service selected from the interactive store catalog; and transmitting, from the interactive beacon device, the beacon message over a short-range communication link to a mobile device. The beacon message can be configured to cause an application on the mobile device to advance a transaction associated with the transaction information.

Abstract: Techniques and systems for beacon triggered device to device content transfer are disclosed. A described technique includes presenting, at an interactive beacon device, content including an interactive store catalog; receiving, at the interactive beacon device, user input responsive to the content; generating, at the interactive beacon device, a beacon message that can include transaction information based on the user input and the content, the transaction information including a service or product identifier corresponding to a product or service selected from the interactive store catalog; and transmitting, from the interactive beacon device, the beacon message over a short-range communication link to a mobile device. The beacon message can be configured to cause an application on the mobile device to advance a transaction associated with the transaction information.

Abstract: Techniques and systems for beacon triggered device to device content transfer are disclosed. A described technique includes presenting, at an interactive beacon device, content including an interactive store catalog; receiving, at the interactive beacon device, user input responsive to the content; generating, at the interactive beacon device, a beacon message that can include transaction information based on the user input and the content, the transaction information including a service or product identifier corresponding to a product or service selected from the interactive store catalog; and transmitting, from the interactive beacon device, the beacon message over a short-range communication link to a mobile device. The beacon message can be configured to cause an application on the mobile device to advance a transaction associated with the transaction information.

Abstract: Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.

Abstract: Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.

Abstract: Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.

Abstract: Techniques and systems for beacon triggered device to device content transfer are disclosed. A described technique includes presenting, at an interactive beacon device, content including an interactive store catalog; receiving, at the interactive beacon device, user input responsive to the content; generating, at the interactive beacon device, a beacon message that can include transaction information based on the user input and the content, the transaction information including a service or product identifier corresponding to a product or service selected from the interactive store catalog; and transmitting, from the interactive beacon device, the beacon message over a short-range communication link to a mobile device. The beacon message can be configured to cause an application on the mobile device to advance a transaction associated with the transaction information.

Abstract: Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.

Abstract: Techniques and systems for prioritizing beacon messages are disclosed. Such a technique can include receiving, at a mobile device, beacon messages from multiple beacon devices over short-range communication links, the beacon devices being within a vicinity of an establishment, the beacon messages being configured to provide content associated with the establishment; determining, at the mobile device, priorities of the beacon messages based on one or more criteria; selecting, at the mobile device, a beacon message of the beacon messages based on the priorities to produce a selected beacon message; and presenting the selected beacon message through the mobile device.

Abstract: Techniques and systems for beacon triggered device to device content transfer are disclosed. A described technique includes presenting, at an interactive beacon device, content including an interactive store catalog; receiving, at the interactive beacon device, user input responsive to the content; generating, at the interactive beacon device, a beacon message that can include transaction information based on the user input and the content, the transaction information including a service or product identifier corresponding to a product or service selected from the interactive store catalog; and transmitting, from the interactive beacon device, the beacon message over a short-range communication link to a mobile device. The beacon message can be configured to cause an application on the mobile device to advance a transaction associated with the transaction information.

Abstract: Techniques and systems for prioritizing beacon messages are disclosed. Such a technique can include receiving, at a mobile device, beacon messages from multiple beacon devices over short-range communication links, the beacon devices being within a vicinity of an establishment, the beacon messages being configured to provide content associated with the establishment; determining, at the mobile device, priorities of the beacon messages based on one or more criteria; selecting, at the mobile device, a beacon message of the beacon messages based on the priorities to produce a selected beacon message; and presenting the selected beacon message through the mobile device.

Abstract: Techniques and systems for scoring beacon messages and selectively performing mobile device wake-up on a score are disclosed. Such a technique can include receiving, at a mobile device in a first operational state, a beacon message from a beacon device over a short-range communication link; determining a score based on the beacon message and one or more criteria for causing a transition from the first operational state to a second operational state, the second operational state consumes more energy from a battery of the mobile device than the first operational state; determining whether the score exceeds a threshold for causing the transition; if the score does not exceed the threshold, maintaining the mobile device in the first operational state; and if the score exceeds the threshold, transitioning the mobile device to the second operational state and presenting the beacon message through the mobile device in the second operational state.

Abstract: Techniques and systems for prioritizing beacon messages are disclosed. Such a technique can include receiving, at a mobile device, beacon messages from multiple beacon devices over short-range communication links, the beacon devices being within a vicinity of an establishment, the beacon messages being configured to provide content associated with the establishment; determining, at the mobile device, priorities of the beacon messages based on one or more criteria; selecting, at the mobile device, a beacon message of the beacon messages based on the priorities to produce a selected beacon message; and presenting the selected beacon message through the mobile device.

Abstract: Techniques and systems for beacon based campaign creation and management are disclosed. A disclosed technique includes providing a graphical user interface to create a campaign zone for a location, create campaign messages for the campaign zone, prioritize the campaign messages, and produce campaign message priority information; generating campaign information based on the campaign messages and the campaign message priority information; and providing the campaign information to mobile devices. The graphical user interface can be configured to specify for a campaign message a beacon identifier associated with a beacon device that is within a vicinity of the location, and to specify for the campaign message an action for a mobile device to perform in response to receiving a beacon message containing the beacon identifier from the beacon device.

Abstract: Techniques and systems for scoring beacon messages and selectively performing mobile device wake-up on a score are disclosed. Such a technique can include receiving, at a mobile device in a first operational state, a beacon message from a beacon device over a short-range communication link; determining a score based on the beacon message and one or more criteria for causing a transition from the first operational state to a second operational state, the second operational state consumes more energy from a battery of the mobile device than the first operational state; determining whether the score exceeds a threshold for causing the transition; if the score does not exceed the threshold, maintaining the mobile device in the first operational state; and if the score exceeds the threshold, transitioning the mobile device to the second operational state and presenting the beacon message through the mobile device in the second operational state.

Abstract: Techniques and systems for prioritizing beacon messages are disclosed. Such a technique can include receiving, at a mobile device, beacon messages from multiple beacon devices over short-range communication links, the beacon devices being within a vicinity of an establishment, the beacon messages being configured to provide content associated with the establishment; determining, at the mobile device, priorities of the beacon messages based on one or more criteria; selecting, at the mobile device, a beacon message of the beacon messages based on the priorities to produce a selected beacon message; and presenting the selected beacon message through the mobile device.

Abstract: Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.

Abstract: Techniques and systems for beacon triggered device to device content transfer are disclosed. A described technique includes presenting, at an interactive beacon device, content including an interactive store catalog; receiving, at the interactive beacon device, user input responsive to the content; generating, at the interactive beacon device, a beacon message that can include transaction information based on the user input and the content, the transaction information including a service or product identifier corresponding to a product or service selected from the interactive store catalog; and transmitting, from the interactive beacon device, the beacon message over a short-range communication link to a mobile device. The beacon message can be configured to cause an application on the mobile device to advance a transaction associated with the transaction information.

Abstract: A customer service application resident on a user's portable electronic device is used to get information about a service and also request the service offered by a store. The customer service application can check for nearby stores when launched. Once the user is deemed to be within the service area of the store, the store host server computer can start sending information about various products, servers, events, or workshops offered by the store. The user can use the customer service application to request product or service help from store employees, register for an event/workshop, reserve a product for pickup, etc.