Patents by Inventor Benjamin William Thielker

Benjamin William Thielker has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11755836
    Abstract: An improved speech-based/natural language point-of-sale customer order system which is useful for any business that interacts with customers through speech or sound. Despite the advances in speech recognition, currently available voice ordering interfaces have proven to be unintuitive and lack reliability. Voice recognition has so far proven to be inefficient in retail contexts, and therefore voice recognition has so far achieved a low level of usage penetration in the retail sector. The present invention facilitates the automated operation of the ordering function of a drive-through restaurant, fast food restaurant or other business establishment by replacing an employee or other means of capturing order data with an ordering system employing a highly accurate speech recognition component that is able to be trained to recognize a wide vocabulary of words, and associate tones and other metadata in a manner not previously achieved in speech-to-text systems.
    Type: Grant
    Filed: February 18, 2020
    Date of Patent: September 12, 2023
    Assignee: Valyant AI, Inc.
    Inventors: Robley Theron Carpenter, II, Jacob Daniel Poore, Benjamin William Thielker
  • Patent number: 11461550
    Abstract: An improved speech-based/natural language point-of-sale customer order system which is useful for any business that interacts with customers through speech or sound. Despite the advances in speech recognition, currently available voice ordering interfaces have proven to be unintuitive and lack reliability. Voice recognition has so far proven to be inefficient in retail contexts, and therefore voice recognition has so far achieved a low level of usage penetration in the retail sector. The present invention facilitates the automated operation of the ordering function of a drive-through restaurant, fast food restaurant or other business establishment by replacing an employee or other means of capturing order data with an ordering system employing a highly accurate speech recognition component that is able to be trained to recognize a wide vocabulary of words, and associate tones and other metadata in a manner not previously achieved in speech-to-text systems.
    Type: Grant
    Filed: February 18, 2020
    Date of Patent: October 4, 2022
    Inventors: Robley Theron Carpenter, II, Jacob Daniel Poore, Benjamin William Thielker
  • Publication number: 20220292259
    Abstract: An improved speech-based/natural language point-of-sale customer order system which is useful for any business that interacts with customers through speech or sound. Despite the advances in speech recognition, currently available voice ordering interfaces have proven to be unintuitive and lack reliability. Voice recognition has so far proven to be inefficient in retail contexts, and therefore voice recognition has so far achieved a low level of usage penetration in the retail sector. The present invention facilitates the automated operation of the ordering function of a drive-through restaurant, fast food restaurant or other business establishment by replacing an employee or other means of capturing order data with an ordering system employing a highly accurate speech recognition component that is able to be trained to recognize a wide vocabulary of words, and associate tones and other metadata in a manner not previously achieved in speech-to-text systems.
    Type: Application
    Filed: May 27, 2022
    Publication date: September 15, 2022
    Inventors: Robley Theron Carpenter, II, Jacob Daniel Poore, Benjamin William Thielker
  • Patent number: 11023955
    Abstract: An outside ordering system may employ one or more devices having a controller, camera array, microphone array, and speaker positioned within a device housing located outside of a building. The camera array can be positioned to identify a vehicle in which a customer resides and at least one facial gesture of the customer.
    Type: Grant
    Filed: September 27, 2019
    Date of Patent: June 1, 2021
    Assignee: Valyant AI, Inc.
    Inventors: Robley Theron Carpenter, II, Benjamin William Thielker, Jacob Daniel Poore
  • Patent number: 10628635
    Abstract: A conversational holographic assistant displays a computer-generated human-like hologram capable of carrying on conversations in real-time with a user, remembering things about past interactions with the user to make the conversation realistic and more human-like. The system is intended to be utilized in retail, office, business and personal settings to provide service to users. The holographic person can interact with retail point of sale systems in order to process orders on behalf of a user, provide users with detailed directions, and answer questions about the holographic person's surroundings, among other things. In some settings, the holographic person can integrate with existing internet of things devices.
    Type: Grant
    Filed: October 3, 2017
    Date of Patent: April 21, 2020
    Assignee: Valyant AI, Inc.
    Inventors: Robley Theron Carpenter, II, Benjamin William Thielker