Abstract: Systems are provided for costing service proposals, each comprising a set of proposal elements (OEs) selected from a predetermined group of proposal elements. A proposal costing system has a proposal formulator for selecting a set of proposal elements (OEs) for a new service proposal from the predetermined group of proposal elements in response to user input. The system includes a cost controller for maintaining, for each OE, service data indicative of service tasks associated with that proposal element. The system is adapted for determining a total cost for a new service proposal in dependence on the service data for the selected proposal elements and cost data indicating a cost of service tasks indicated by the service data. In addition, the cost controller is adapted for automatically updating the service data for OEs in the group in dependence on maintenance data indicative of service tasks performed in operation of real services.

Abstract: A method and system are disclosed for allowing a device using a Web browser unable to support CSS, to request trough a network and display Web HTML pages including CSS while using all the presentation features of the included CSS that it can support through the network, said method comprising the steps of: receiving a request from the device for obtaining a Web HTML page; identifying the requesting device, aggregating all the device and network display possibility information, and suppressing the contradictory information, the network display possibilities being of the highest priority, the result forming a Request rule list; retrieving the requested Web page from a Web server; aggregating all the CSS presentation definitions of the Web page while suppressing the conflicting ones in a resulting CSS rule list; modifying the statements of the HTML page which are not related to CSS, reflecting the CSS rule list while taking into account the device and network possibilities as stated in the Request rule list; tra

Abstract: A method and system are disclosed for allowing a device using a Web browser unable to support CSS, to request trough a network and display Web HTML pages including CSS while using all the presentation features of the included CSS that it can support through the network, said method comprising the steps of: receiving a request from the device for obtaining a Web HTML page; identifying the requesting device, aggregating all the device and network display possibility information, and suppressing the contradictory information, the network display possibilities being of the highest priority, the result forming a Request rule list; retrieving the requested Web page from a Web server; aggregating all the CSS presentation definitions of the Web page while suppressing the conflicting ones in a resulting CSS rule list; modifying the statements of the HTML page which are not related to CSS, reflecting the CSS rule list while taking into account the device and network possibilities as stated in the Request rule list; tra

Abstract: Systems are provided for costing service proposals, each comprising a set of proposal elements (OEs) selected from a predetermined group of proposal elements. A proposal costing system has a proposal formulator for selecting a set of proposal elements (OEs) for a new service proposal from the predetermined group of proposal elements in response to user input. The system includes a cost controller for maintaining, for each OE, service data indicative of service tasks associated with that proposal element. The system is adapted for determining a total cost for a new service proposal in dependence on the service data for the selected proposal elements and cost data indicating a cost of service tasks indicated by the service data. In addition, the cost controller is adapted for automatically updating the service data for OEs in the group in dependence on maintenance data indicative of service tasks performed in operation of real services.

Abstract: A system and a method for securely transmitting a tag based protocol file comprising proprietary data from a Web Server to a Client Web Browser. The proprietary data is extracted from the tag based protocol file, locally stored and replaced by references and/or calls to a data insert function. The modified tag based protocol file may be sent according to a standard communication protocol. The Client Web Browser can send a request to the Web Server for retrieving extracted proprietary data, which is transmitted by the Web Server according to a secure communication protocol. The proprietary data may also be extracted from the tag based protocol files, encrypted and replaced by calls to data insert functions whose parameters are decryption functions having encrypted data as parameters. Calls to a data insert function associated with the decryption function allow the Client Web Browser to send a request to the Web Server for the decryption key.