Patents by Inventor Beverly M. Fassett

Beverly M. Fassett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CONFIGURABLE APPLICATION INTEGRATING SERVICE REQUEST AND FULFILLMENT PROCESS
    Publication number: 20080127189
    Abstract: A method and system for generating a plurality of concurrent solutions for a corresponding plurality of service requests each having one or more service types. The method comprises the steps of defining a set of said service types and a sequence of activities for each said service type; and for each said service request, configuring a workflow of said activities from said service types in each said service request. The method comprises the further steps of defining owners of said activities in each said workflow and a schedule for performing said activities whereby said owner and schedule are defined using load balancing; and performing said activities and monitoring completion of said activities and said load balancing.
    Type: Application
    Filed: November 1, 2007
    Publication date: May 29, 2008
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Timothy L. Braun, Beverly M. Fassett, Peter J. Yablonsky
  • Configurable application integrating service request and fulfillment process
    Patent number: 7299465
    Abstract: A method and system for generating a plurality of concurrent solutions for a corresponding plurality of service requests each having one or more service types. The method comprises the steps of defining a set of said service types and a sequence of activities for each said service type; and for each said service request, configuring a workflow of said activities from said service types in each said service request. The method comprises the further steps of defining owners of said activities in each said workflow and a schedule for performing said activities whereby said owner and schedule are defined using load balancing; and performing said activities and monitoring completion of said activities and said load balancing.
    Type: Grant
    Filed: January 8, 2002
    Date of Patent: November 20, 2007
    Assignee: International Business Machines Corporation
    Inventors: Timothy L. Braun, Beverly M. Fassett, Peter J. Yablonsky
  • Configurable application integrating service request and fulfillment process
    Publication number: 20030131040
    Abstract: A method and system for generating a plurality of concurrent solutions for a corresponding plurality of service requests each having one or more service types. The method comprises the steps of defining a set of said service types and a sequence of activities for each said service type; and for each said service request, configuring a workflow of said activities from said service types in each said service request. The method comprises the further steps of defining owners of said activities in each said workflow and a schedule for performing said activities whereby said owner and schedule are defined using load balancing; and performing said activities and monitoring completion of said activities and said load balancing.
    Type: Application
    Filed: January 8, 2002
    Publication date: July 10, 2003
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Timothy L. Braun, Beverly M. Fassett, Peter J. Yablonsky