Patents by Inventor BHARGAVI NUVVULA

BHARGAVI NUVVULA has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • INFORMATION SUPPORT SYSTEM USING ARTIFICIAL INTELLIGENCE
    Publication number: 20230244961
    Abstract: A system for automated information support processing is disclosed. The system may receive a natural language information support request from a plain text input channel. The system may determine a first user intent based on the information support request. The system may compare the first user intent with a set of support rules. The system may determine a dispositioned outcome based on the set of support rules and the user intent. The system may return the dispositioned outcome.
    Type: Application
    Filed: March 23, 2023
    Publication date: August 3, 2023
    Inventors: Vishal Khare, Tanisha Kukreja, Bhargavi Nuvvula, Madhusudan Pemmaraju, Satyaki Sanyal, Kunal Upadhay
  • Information support system using artificial intelligence
    Patent number: 11663501
    Abstract: A system for automated information support processing is disclosed. The system may receive a natural language information support request from a plain text input channel. The system may determine a first user intent based on the information support request. The system may compare the first user intent with a set of support rules. The system may determine a dispositioned outcome based on the set of support rules and the user intent. The system may return the dispositioned outcome.
    Type: Grant
    Filed: November 1, 2018
    Date of Patent: May 30, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Vishal Khare, Tanisha Kukreja, Bhargavi Nuvvula, Madhusudan Pemmaraju, Satyaki Sanyal, Kunal Upadhay
  • INFORMATION SUPPORT SYSTEM USING ARTIFICIAL INTELLIGENCE
    Publication number: 20200143262
    Abstract: A system for automated information support processing is disclosed. The system may receive a natural language information support request from a plain text input channel. The system may determine a first user intent based on the information support request. The system may compare the first user intent with a set of support rules. The system may determine a dispositioned outcome based on the set of support rules and the user intent. The system may return the dispositioned outcome.
    Type: Application
    Filed: November 1, 2018
    Publication date: May 7, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: VISHAL KHARE, TANISHA KUKREJA, BHARGAVI NUVVULA, MADHUSUDAN PEMMARAJU, SATYAKI SANYAL, KUNAL UPADHAY