Abstract: A method is described that includes receiving identification of a drone configuration from at least one user. The method includes receiving identification of training abilities from a plurality of trainers, wherein a training ability comprises an ability to provide assistance in resolving technical issues involving one or more drone configurations. The method includes receiving a training request from the at least one user for assistance in performing at least one action involving the drone configuration. The method includes identifying a trainer of the plurality of trainers with training ability applicable in assisting the at least one user in performing the at least one action. The method includes providing a training session between the at least one user and the trainer, wherein the training session comprises an electronic display simultaneously visible on a mobile device of the at least one user and a mobile device of the trainer.