Patents by Inventor Bill Wiser

Bill Wiser has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Processing call center data
    Patent number: 9967398
    Abstract: For processing call center data, an access module receives call system data for a plurality of users. The access module further receives customer relationship management (CRM) data and receives user data for the plurality of users. A display module displays the call system data, the CRM data, and the user data in a temporal relationship for a first user as dashboard data.
    Type: Grant
    Filed: September 4, 2012
    Date of Patent: May 8, 2018
    Assignee: ClearView Business Intelligence, LLC
    Inventors: John Porter, Bill Wiser, Ben Johnson
  • PROCESSING CALL CENTER DATA
    Publication number: 20160044170
    Abstract: For processing call center data, an access module (320) receives call system data for a plurality of users. The access module (320) further receives customer relationship management (CRM) data and receives user data for the plurality of users. A display module (325) displays the call system data, the CRM data, and the user data in a temporal relationship for a first user as dashboard data (200).
    Type: Application
    Filed: September 4, 2012
    Publication date: February 11, 2016
    Inventors: John Porter, Bill Wiser, Ben Johson