Abstract: System and method for integrity assurance in a virtual environment are provided. The system includes a memory. The memory is configured to receive and store one or more artifacts. The system also includes a processing subsystem operatively coupled to the memory. The processing subsystem is configured to create one or more binary files for a stored one or more artifacts. The processing subsystem is also configured to incorporate the one or more artifacts into a blockchain platform. The processing subsystem is further configured to request the blockchain platform to trigger a crypto sealing process for the one or more artifacts. The processing subsystem is further configured to copy one or more crypto sealed artifacts to a repository. The processing subsystem is further configured to request the blockchain to trigger a verification process to one or more copied artifacts for integrity assurance.

Abstract: Systems and methods that enable an end user to resolve an image related query by performing an image based search. It provides an easier method to resolve the image based queries by carrying out searches in a knowledgebase using an ITSM tool. It further provides a method in which the knowledgebase relates and compares an image/screen-shot of a query uploaded on the knowledgebase, with the existing knowledgebase-record(s) and conducts searches to find the matching knowledgebase records/details in terms of relevance. It further illustrates ways to build a knowledgebase by creating and adding to the knowledgebase-records. The end users thus get an accurate solution set with regard to the query faced.