Abstract: Methods, apparatus, and processor-readable storage media for automatic identification of workloads contributing to system performance degradation are provided herein. An example computer-implemented method includes obtaining, in connection with a system exhibiting performance degradation, a primary time series and a set of multiple candidate time series; calculating, using machine learning, similarity measurements between the primary time series and each time series in the set; for each measurement, assigning weights to the time series based on similarity to the primary time series relative to the other time series in the set; generating, for each time series in the set, a similarity score based on the weights assigned across the similarity measurements; and outputting, based on the similarity scores, identification of a candidate time series for use in automated actions.

Abstract: Methods, apparatus, and processor-readable storage media for determining capacity in storage systems using machine learning techniques are provided herein. An example computer-implemented method includes obtaining capacity-related data from a storage system; forecasting, for a given temporal period, capacity of one or more storage objects of the storage system by applying machine learning techniques to at least a portion of the capacity-related data; aggregating the forecasted capacity for at least portions of the one or more storage objects; determining, based on the aggregated forecasted capacity of the storage objects, whether at least a portion of the storage system will run out of capacity in connection with the given temporal period; and performing one or more automated actions based at least in part on the determination as to whether the at least a portion of the at least one storage system will run out of capacity.

Abstract: Methods, apparatus, and processor-readable storage media for proactive storage system-based software version analysis using machine learning techniques are provided herein. An example computer-implemented method includes obtaining storage system data from multiple storage systems; determining performance issues among the storage systems by applying a machine learning algorithm to the storage system data; automatically grouping the storage system data into a set of groups based on issue type among the determined performance issues; automatically grouping, within the set, the storage system data into subsets based on a software version attributed to the corresponding storage system data; generating an output pertaining to actions to be performed with respect to at least one software version update; and transmitting the output to users of the storage systems which correspond to the storage system data in at least one of the subsets.

Abstract: Methods, apparatus, and processor-readable storage media for proactive storage system-based software version analysis using machine learning techniques are provided herein. An example computer-implemented method includes obtaining storage system data from multiple storage systems; determining performance issues among the storage systems by applying a machine learning algorithm to the storage system data; automatically grouping the storage system data into a set of groups based on issue type among the determined performance issues; automatically grouping, within the set, the storage system data into subsets based on a software version attributed to the corresponding storage system data; generating an output pertaining to actions to be performed with respect to at least one software version update; and transmitting the output to users of the storage systems which correspond to the storage system data in at least one of the subsets.

Abstract: Methods, apparatus, and processor-readable storage media for reactive storage system-based software version analysis using machine learning techniques are provided herein. An example computer-implemented method includes obtaining user service requests, each comprising a description of problems and data pertaining to storage systems associated with the requests; calculating similarity measures for the user service requests by applying a machine learning algorithm to the user service requests; automatically grouping the user service requests into a set based on the similarity measures; automatically grouping, within the set, two or more of the user service requests into subsets based on a software version attributed to the storage systems associated with the two or more user service requests; generating an output pertaining to actions related to a software version update; and transmitting the output to at least one of the users corresponding to the user service requests in at least one of the subsets.

Abstract: Methods, apparatus, and processor-readable storage media for automatic identification of workloads contributing to system performance degradation are provided herein. An example computer-implemented method includes obtaining, in connection with a system exhibiting performance degradation, a primary time series and a set of multiple candidate time series; calculating, using machine learning, similarity measurements between the primary time series and each time series in the set; for each measurement, assigning weights to the time series based on similarity to the primary time series relative to the other time series in the set; generating, for each time series in the set, a similarity score based on the weights assigned across the similarity measurements; and outputting, based on the similarity scores, identification of a candidate time series for use in automated actions.

Abstract: Methods, apparatus, and processor-readable storage media for determining similarity between time series using machine learning techniques are provided herein. An example computer-implemented method includes obtaining a primary time series and a set of multiple candidate time series; calculating, using machine learning techniques, similarity measurements between the primary time series and each of the candidate time series; for each of the similarity measurements, assigning weights to the candidate time series based on similarity to the primary time series relative to the other candidate time series; generating, for each of the candidate time series, a similarity score based on the weights assigned to each of the candidate time series across the similarity measurements; and outputting, based on the similarity scores, identification of at least one candidate time series for use in one or more automated actions relating to at least one system.

Abstract: Methods, apparatus, and processor-readable storage media for automatic identification of workloads contributing to behavioral changes in storage systems using machine learning techniques are provided herein. An example computer-implemented method includes obtaining a primary time series and a set of candidate time series; calculating, using machine learning techniques, similarity measurements between the primary time series and each candidate time series in the set; for each similarity measurement, assigning weights to the candidate time series based on similarity values; generating, for each candidate time series, a similarity score based on the assigned weights; automatically identifying, based on the similarity scores, a candidate time series as contributing to an anomaly exhibited in the primary time series; and outputting identifying information of the at least one identified candidate time series for use in one or more automated actions associated with the storage system.

Abstract: Methods, apparatus, and processor-readable storage media for automatic identification of resources in contention in storage systems using machine learning techniques are provided herein.

Abstract: Methods, apparatus, and processor-readable storage media for classification of storage systems and users thereof using machine learning techniques are provided herein. An example computer-implemented method includes processing input data pertaining to multiple storage systems within an enterprise; classifying one or more of the storage systems by applying a first set of machine learning techniques to the processed input data; classifying one or more respective users of the classified storage systems by applying a second set of machine learning techniques to the processed input data associated with the classified storage systems; and outputting, via one or more user interfaces, at least a portion of the storage system classifications and at least a portion of the user classifications to a user for use in connection with storage system configuration actions and/or an entity within the enterprise for use in connection with user-support actions.

Abstract: Methods, apparatus, and processor-readable storage media for implementing a machine learning-based recommendation engine for storage system usage within an enterprise are provided herein. An example computer-implemented method includes processing input data pertaining to multiple storage systems within an enterprise; determining association rules applicable to the multiple storage systems by applying machine learning techniques to the processed input data; generating configuration-related recommendations applicable to one or more of the storage systems by applying content filtering techniques to the determined association rules; and outputting, via user interfaces, the configuration-related recommendations to a user for use in connection with storage system configuration actions and/or an entity within the enterprise for use in connection with user-support actions.

Abstract: Methods, apparatus, and processor-readable storage media for classification of storage systems and users thereof using machine learning techniques are provided herein. An example computer-implemented method includes processing input data pertaining to multiple storage systems within an enterprise; classifying one or more of the storage systems by applying a first set of machine learning techniques to the processed input data; classifying one or more respective users of the classified storage systems by applying a second set of machine learning techniques to the processed input data associated with the classified storage systems; and outputting, via one or more user interfaces, at least a portion of the storage system classifications and at least a portion of the user classifications to a user for use in connection with storage system configuration actions and/or an entity within the enterprise for use in connection with user-support actions.

Abstract: Methods, apparatus, and processor-readable storage media for machine learning-based anomaly detection using time series decomposition are provided herein. An example computer-implemented method includes processing, via machine learning techniques pertaining to time series decomposition functions, a first set of historical time series data derived from multiple systems within an enterprise; generating, based on the processed data, one or more pairs of upper bounds and lower bounds directed to system metrics; identifying system anomalies attributed to one or more of the multiple systems within the enterprise by comparing a second set of historical time series data derived from the one or more systems against the one or more pairs of upper bounds and lower bounds; prioritizing, via machine learning techniques pertaining to weighting functions, the system anomalies; and outputting, in accordance with the prioritization, the system anomalies to a user within the enterprise.

Abstract: Methods, apparatus, and processor-readable storage media for determining user retention values using machine learning and heuristic techniques are provided herein. An example computer-implemented method includes processing multiple forms of input data pertaining to interactions between a user and an enterprise; generating one or more user sentiment values from the processed input data by applying machine learning techniques to the processed input data; determining a user-specific estimate for the enterprise retaining the user, wherein determining the user-specific estimate comprises combining the one or more sentiment values with one or more storage system heuristics-based values derived from enterprise-related data; and outputting the user-specific estimate to at least one entity within the enterprise for use in connection with user-support actions.