Abstract: The invention is a method for performing a soft handoff of a mobile terminal (MT) from a source (BSC) to a target BSC in a telecommunication network. The method further detects a failure at one of the target BSC and the source BSC that handle a call for the MT. Responsive to the detection, the method sends a reset message from one of the target BSC and the source BSC to one of the source BSC and the target BSC. The reset message includes a Source ID for identifying the failed source process if the failure is detected at the source BSC and a Target ID for identifying the failed target process if the failure is detected at the source BSC. Afterwards, the method uses one of the Source ID or the Target ID for tearing down the call at one of the target BSC and the source BSC.