Patents by Inventor Bodhi Deb

Bodhi Deb has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240031311
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation.
    Type: Application
    Filed: June 9, 2023
    Publication date: January 25, 2024
    Applicant: LIVEPERSON, INC.
    Inventors: Joe Bradley, Alan Gilchrest, Ravikiran Chittari, Bodhi Deb
  • Patent number: 11716296
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation.
    Type: Grant
    Filed: June 18, 2021
    Date of Patent: August 1, 2023
    Assignee: LIVEPERSON, INC.
    Inventors: Joe Bradley, Alan Gilchrest, Ravikiran Chittari, Bodhi Deb
  • Publication number: 20210336905
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation.
    Type: Application
    Filed: June 18, 2021
    Publication date: October 28, 2021
    Applicant: LIVEPERSON, INC.
    Inventors: Joe Bradley, Alan Gilchrest, Ravikiran Chittari, Bodhi Deb
  • Patent number: 11070497
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation.
    Type: Grant
    Filed: August 7, 2020
    Date of Patent: July 20, 2021
    Assignee: LIVEPERSON, INC.
    Inventors: Joe Bradley, Alan Gilchrest, Ravikiran Chittari, Bodhi Deb
  • Publication number: 20210044547
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation.
    Type: Application
    Filed: August 7, 2020
    Publication date: February 11, 2021
    Applicant: LIVEPERSON, INC.
    Inventors: Joe Bradley, Alan Gilchrest, Ravikiran Chittari, Bodhi Deb
  • Publication number: 20200304441
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically routing messages having multiple intents between bots and terminal devices during communication sessions configured with multi-channel capabilities.
    Type: Application
    Filed: March 18, 2020
    Publication date: September 24, 2020
    Applicant: LIVEPERSON, INC.
    Inventors: Joe Bradley, Alan Gilchrest, Bodhi Deb
  • Patent number: 8458131
    Abstract: A block based backup system may store backed up data from multiple clients by maintaining backup databases for each client, where each backup database may include blocks of data. The backup system may perform a de-duplication process by examining the databases to identify common blocks and moving the common blocks to a common database. The common blocks may be removed from the client backup databases and a pointer substituted for the data, thus compacting the client backup databases. The de-duplication operation may be performed at an opportunistic time, such as after the clients have completed any data transfer to the backup system.
    Type: Grant
    Filed: February 26, 2010
    Date of Patent: June 4, 2013
    Assignee: Microsoft Corporation
    Inventors: Anuj Bindal, Gaurav Deshpande, Guhan Suriyanarayanan, Bodhi Deb
  • Publication number: 20110218967
    Abstract: A block based backup system may perform several partial backups to incrementally transfer backup information to a backup system. Each partial backup may build on the previous backup and the partial backups may be marked as unable to be used for restoration. In some cases, the partial backups may be portions of a file system snapshot, while in other cases, the partial backups may include any changes that occurred since a last partial backup. The size of the partial backups may be dynamically changed depending on network connections, workloads, and other factors.
    Type: Application
    Filed: March 8, 2010
    Publication date: September 8, 2011
    Applicant: Microsoft Corporation
    Inventors: Michael Sliger, Anuj Bindal, Guhan Suriyanarayanan, Bodhi Deb, James M. Lyon
  • Publication number: 20110213754
    Abstract: A block based backup system may store backed up data from multiple clients by maintaining backup databases for each client, where each backup database may include blocks of data. The backup system may perform a de-duplication process by examining the databases to identify common blocks and moving the common blocks to a common database. The common blocks may be removed from the client backup databases and a pointer substituted for the data, thus compacting the client backup databases. The de-duplication operation may be performed at an opportunistic time, such as after the clients have completed any data transfer to the backup system.
    Type: Application
    Filed: February 26, 2010
    Publication date: September 1, 2011
    Inventors: Anuj Bindal, Gaurav Deshpande, Guhan Suriyanarayanan, Bodhi Deb