Abstract: A system for anomaly detection in a self-checkout environment, comprising a processing unit for receiving transaction data from a self-checkout terminal: characterising an activity based on a set of features extracted from the received transaction data; defining a plurality of active intervals for each characterised activity; determining a meta-feature vector for each defined active interval of the plurality of active intervals; comparing each meta feature vector with a predefined set of vectors; and determining an anomaly based on the comparison.

Abstract: A method of process parallelization includes receiving an insight request from one of a plurality of client systems of a process parallelization system, analyzing the received request to identify subjects, operators, qualifiers and links therein, identifying sensors and their locations needed to capture measurement variables corresponding with the identified subjects, selecting the identified sensors from a bank of available sensors, capturing data acquired by the selected sensors, identifying classifiers operable to detect the identified subjects, selecting the identified classifiers from a bank of available object classifiers and activity classifiers, processing the data captured by the selected sensors using the selected classifiers, configuring rules of an expert system according to the identified subjects, operators, qualifiers and links, processing outputs from the selected classifiers using the expert system rules, compiling an insight data packet (IDP) using the outputs of the selected classifiers, an

Abstract: A shuttle movable along a railing system extending along a repository. The shuttle comprises a panel member having a first face proximal to the railing system, and a second face distal therefrom, and a hinged arm member rotatable about a center of the second face of the panel member, and having first and second ends, wherein the hinged arm member is configured to move the second end between an unfolded position in which the second end is distal from the panel member, and a folded position, in which the second end is proximal to the second face of the panel member, and wherein the hinged arm member has a height and reach automatically adjustable to reach a user.

Abstract: A method and a system for distributing load in a network including a requesting node and a set of external processing nodes are disclosed. The method comprises sending an Internet Control Message Protocol (ICMP) message to each external processing node of the set of external processing nodes. The method further comprises identifying one or more external processing nodes from the set of external processing nodes as responding nodes based on a receipt of response to a corresponding ICMP message thereto. The method further comprises selecting an external processing node from the identified responding nodes as a most suitable external processing node having capability to fulfill a video processing request submitted by the requesting node. The method further comprises sending a transmission package from the requesting node to the selected external processing node for processing thereof. The method further comprises receiving a binary response from the selected external processing node.

Abstract: A system for process shaping in a retail store environment comprises a video generation and processing component, a data source integration and aggregation component for aggregating and integrate information received from various sources, a process sensing component for generating one or more continuous processes, a process aggregator and weighing component for aggregating the one or more continuous processes into a merged weighted process, a proof of problem and value component for determining one or more process variations, a ripple effect analyser for sending one or more nudging messages to the retail store environment, and a gamified feedback algorithm component for communicating a nudging action corresponding to a nudging message, to one or more entities in the retail store environment.

Abstract: A system for performing automated auditing of goods includes an audit robot that includes a rotatable platform, and an overhead camera, a multi-tracking camera system, an audit controller configured to receive and process the one or more images to detect a delivery personnel and corresponding pallet of goods when the delivery personnel enters the warehousing environment, generate an alert to instruct the delivery personnel to keep the pallet on the platform of the audit robot, trigger the rotatable platform to rotate when the pallet is kept, trigger the overhead sensor and the multi-tracking camera system to generate image data of the pallet, while the platform is being rotated, process at least one of: image data, scanning data, order and supplier information, historical information, time, and identity of the delivery personnel to assess a risk level of the pallet, and automatically check-in the pallet when risk level is assessed as zero.

Abstract: A method for distributing load in a network of processing nodes, wherein the network includes a requesting node, and a set of external processing nodes. The method includes sending an Internet Control Message Protocol (ICMP) message to each external processing node, classifying each external processing node as being either a responding or a non-responding node based on its response time, identifying a responding node that has the capability to fulfill a video processing request, determining first and second sets of excluded responding nodes, selecting the identified node for fulfilling the video processing request, when the identified node does not form a part of the first and second sets of excluded responding nodes, sending a transmission package from the requesting node to the selected identified node for processing, and receiving a binary response from the selected node.

Abstract: A drive through facility includes a repository, a drive through region having an entry and at least one exit, and at least partially circumventing the repository, and an interface system disposed between the repository and the drive through region. The interface system includes a shuttle system comprising a plurality of shuttles, each shuttle movable along a railing system extending along the drive through region, and a control system, operably coupled to the shuttle system. The control system is configured to automatically move a shuttle along the railing system to a first position, upon entry of a vehicle in the drive through region, operably enable the shuttle to receive an order from a user of the vehicle at the first position, automatically move the shuttle along the railing system to a second position, and operably enable the shuttle to fulfill the order from the repository at the second position.

Abstract: A shuttle movable along a railing system extending along a repository. The shuttle comprises a panel member having a first face proximal to the railing system, and a second face distal therefrom, and a hinged arm member rotatable about a center of the second face of the panel member, and having first and second ends, wherein the hinged arm member is configured to move the second end between an unfolded position in which the second end is distal from the panel member, and a folded position, in which the second end is proximal to the second face of the panel member, and wherein the hinged arm member has a height and reach automatically adjustable to reach a user.

Abstract: A method for distributing load in a network of processing nodes, wherein the network includes a requesting node, and a set of external processing nodes. The method includes sending an Internet Control Message Protocol (ICMP) message to each external processing node, classifying each external processing node as being either a responding or a non-responding node based on its response time, identifying a responding node that has the capability to fulfill a video processing request, determining first and second sets of excluded responding nodes, selecting the identified node for fulfilling the video processing request, when the identified node does not form a part of the first and second sets of excluded responding nodes, sending a transmission package from the requesting node to the selected identified node for processing, and receiving a binary response from the selected node.

Abstract: A POS terminal for a retail environment, comprising a data acquisition device for generating event data from a user scan of a product along a scanning path of the POS terminal, said path comprising an entry point and an exit point; and a processing unit for receiving at least a portion of event data from the data acquisition device and process the event data according to a set of predefined rules, to determine a control parameter for the POS terminal, generate a user alert based on the control parameter and communicate the user alert to the end user; the data acquisition device comprising: a universal product code, U PC, scanner; a plurality of illumination units arranged along the scanning path for illuminating the product; a plurality of sensors for sensing event data including a shape, size and volume of the product and a parameter of a hand of the user as the product is scanned along the scanning path.

Abstract: A system for anomaly detection in a self-checkout environment, comprising a processing unit for receiving transaction data from a self-checkout terminal: characterising an activity based on a set of features extracted from the received transaction data; defining a plurality of active intervals for each characterised activity; determining a meta-feature vector for each defined active interval of the plurality of active intervals; comparing each meta feature vector with a predefined set of vectors; and determining an anomaly based on the comparison.

Abstract: An enhanced service system comprises a pair of first wires between a first position proximal to an entry point of a drive through facility and a second position proximal to a receiving window in the drive through facility, and an aerial host unit coupled to the pair of first wires using a pair of first and second host wires. The aerial host unit is longitudinally movable between the first position and the second position and includes an aerial host member moveably supported by the first and second host wires to move laterally between the pair of first wires to approach an incoming customer vehicle, facilitate the customer to place an order, receive payment from the customer, and direct the customer to the receiving window where the aerial host member retrieves the items corresponding to the placed order from the receiving window and transfers the retrieved items to the customer.

Abstract: An aerial navigation system comprises upright members mounted with anchor points at a substantially same height. Each anchor point is provided with an electric motor. A carrier device is coupled to the electric motors at corresponding ones of the anchor points using a set of first wires. The carrier device is operably moved by the electric motors in a horizontal plane co-planar with the anchor points. Further, a robotic device is suspended from the carrier device using a second wire. The robotic device is moveable within a volume defined between a ground surface, the plurality of upright members and the horizontal plane by at least one other electric motor mounted on the carrier device. Furthermore, a navigation control system synchronises operations of electric motors at the anchor points and the carrier device for moving the robotic device from a current location to a target location within the volume.

Abstract: A customer engagement method comprises detecting a location and moving a suspended aerial robotic device to the customer's location, detecting one or more characterizing features of the customer and greeting the customer by the suspended aerial robotic device based on the detected characterizing features, presenting a menu of items to the customer and requesting the customer to identify items of interest receiving an order for identified items from the customer, retrieving the items corresponding to the placed order from a repository containing stock items, releasing the retrieved items to the suspended aerial robotic device, requesting touchless payment from the customer by the suspended aerial robotic device, and releasing the retrieved items by the suspended aerial robotic device to the customer on receipt of touchless payment by the customer.

Abstract: An enhanced service system comprises a pair of first wires between a first position proximal to an entry point of a drive through facility and a second position proximal to a receiving window in the drive through facility, and an aerial host unit coupled to the pair of first wires using a pair of first and second host wires. The aerial host unit is longitudinally movable between the first position and the second position and includes an aerial host member moveably supported by the first and second host wires to move laterally between the pair of first wires to approach an incoming customer vehicle, facilitate the customer to place an order, receive payment from the customer, and direct the customer to the receiving window where the aerial host member retrieves the items corresponding to the placed order from the receiving window and transfers the retrieved items to the customer.

Abstract: A navigation control system for an aerial robotic device suspended from a carrier device in an aerial movement volume of an aerial module. The navigation control system is configured to detect one or more stationary obstacles located in corresponding Aerial Movement Volume, create a 3D map representing the Aerial Movement Volume together with one or more bounding boxes enclosing each stationary obstacle in the Aerial Movement Volume, use an optimisation algorithm to compute an optimal route for the aerial robotic device, determine control parameters for a plurality of electric stepper motors driving the carrier device and the aerial robotic device based on the computed optimal route for the aerial robotic device, and navigate the aerial robotic device in accordance with the computed optimal route to enable the aerial robotic device to reach the required destination while avoiding intervening stationary obstacles.

Abstract: A system for process shaping in a retail store environment comprises a video generation and processing component, a data source integration and aggregation component for aggregating and integrate information received from various sources, a process sensing component for generating one or more continuous processes, a process aggregator and weighing component for aggregating the one or more continuous processes into a merged weighted process, a proof of problem and value component for determining one or more process variations, a ripple effect analyser for sending one or more nudging messages to the retail store environment, and a gamified feedback algorithm component for communicating a nudging action corresponding to a nudging message, to one or more entities in the retail store environment.

Abstract: A system for determining an action performed within an input image includes a memory to store one or more instructions, and a processor communicatively coupled to the memory, and configured to execute the one or more instructions in the memory. The processor employs a convolutional neural network (CNN) that includes a predefined number of initial stages for extracting one or more significant features corresponding to the input image, wherein each initial stage includes a first layer, and a residual block, and wherein the first layer is selected from a group consisting of a convolution layer, a max pooling layer, and an average pooling layer. The CNN includes a final stage for classifying the extracted significant features into one or more predefined classes, wherein the final stage is formed of a global average pooling layer, and a dense layer.

Abstract: A system for process shaping in a retail store environment comprises a video generation and processing component, a data source integration and aggregation component for aggregating and integrate information received from various sources, a process sensing component for generating one or more continuous processes, a process aggregator and weighing component for aggregating the one or more continuous processes into a merged weighted process, a proof of problem and value component for determining one or more process variations, a ripple effect analyser for sending one or more nudging messages to the retail store environment, and a gamified feedback algorithm component for communicating a nudging action corresponding to a nudging message, to one or more entities in the retail store environment.