Abstract: A computer-implemented method, a computer system and a computer program product create a database of corrective actions from IT operations. The method includes obtaining a plurality of tickets from a server. A ticket in the plurality of tickets comprises text. The method also includes generating a plurality of clusters of tickets from the plurality of tickets using a machine learning clustering algorithm. In addition, the method includes identifying the corrective action in the text of the ticket using a natural language processing algorithm. The method further includes determining that the corrective action represents a successful action. lastly, the method includes storing the corrective action in the database of corrective actions, where the database associates the corrective action with the cluster of tickets.

Abstract: Systems, computer-implemented methods, and computer program products that facilitate synthetic system fault generation are provided. According to an embodiment, a system can comprise a processor that executes the following computer-executable components stored in a non-transitory computer readable medium: a generator component that employs a trained artificial intelligence (AI) model to generate a synthetic system fault, represented as a combination of discrete parameters and continuous parameters that define a system state; and a fault assembler component that analyzes the synthetic system fault and generates textual content corresponding to the synthetic system fault.

Abstract: Systems, computer-implemented methods, and computer program products that facilitate synthetic system fault generation are provided. According to an embodiment, a system can comprise a processor that executes the following computer-executable components stored in a non-transitory computer readable medium: a generator component that employs a trained artificial intelligence (AI) model to generate a synthetic system fault, represented as a combination of discrete parameters and continuous parameters that define a system state; and a fault assembler component that analyzes the synthetic system fault and generates textual content corresponding to the synthetic system fault.