Patents by Inventor Bradley R. Black

Bradley R. Black has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8620709
    Abstract: A computer-implemented method for handling a microflow includes receiving a workflow request that includes a task associated with the workflow and a contact address associated with the task, performing an operation associated with receiving the workflow request that includes at least one of opening a communication session with the contact address and sending a response to the workflow request to the contact address. The method further includes storing the task, prioritizing the task, and performing an operation associated with execution of the workflow including at least one of opening a communications session with the contact address, sending a status associated with performance of the task, and sending a completion status of the task.
    Type: Grant
    Filed: February 13, 2012
    Date of Patent: December 31, 2013
    Assignee: Avaya, Inc
    Inventors: Francis A. Ovenden, Silvana D. Romagnino, Jodee Varney, Bradley R. Black, Thomas P. Chmara