Abstract: A customer premise equipment device such as a telephone and an associated method for routing a call from an inbound central office are provided. The telephone comprises an audible input mechanism, an audible output mechanism, a keypad, and control logic. The keypad is used by a user to press a sequence of keys to initiate a call. The control logic responds to the pressed sequence of keys by transmitting a signal indicative of call information to the inbound central office. The keypad includes a standard telephone keypad, and further includes at least one additional key for use by the user to designate a routing method for the call.

Abstract: A method and system for delivering audio and data files includes a data network and a voice network. A user station provided in communication with the data network receives data files. A telephone provided in communication with the voice network receives audio files. An application server in communication with the data network stores and executes applications programs which include audio features. An audio server in communication with the application server and the voice network is operative to dial a telephone, deliver a selected audio file to the telephone, or record and store an audio file.