Patents by Inventor Brandon An Lai

Brandon An Lai has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240078388
    Abstract: Disclosed are systems and methods for receiving a plurality of comments at a particular phase of a transaction with a member of a networked system, classifying one or more of the plurality of comments into one of a set of predetermined sentiment classifications, applying a trained machine learning system to select a category from a set of predefined categories for each of the one or more comments, applying a natural language processing module to generate a sub-category for each of the one or more comments, associating the generated sub-categories with their respective categories for the one or more comments, and generating a display of the determined categories for the particular transaction with the generated sub-categories, each generated sub-category being graphically connected to their respective categories.
    Type: Application
    Filed: November 9, 2023
    Publication date: March 7, 2024
    Inventors: Don Kumudu Janaka Ranatunga, Marie Michelle Rhea Foster, Brandon An Lai, Sanjika Hewavitharana, Jason Diran, Canran Xu
  • Patent number: 11853703
    Abstract: Disclosed are systems and methods for receiving a plurality of comments at a particular phase of a transaction with a member of a networked system, classifying one or more of the plurality of comments into one of a set of predetermined sentiment classifications, applying a trained machine learning system to select a category from a set of predefined categories for each of the one or more comments, applying a natural language processing module to generate a sub-category for each of the one or more comments, associating the generated sub-categories with their respective categories for the one or more comments, and generating a display of the determined categories for the particular transaction with the generated sub-categories, each generated sub-category being graphically connected to their respective categories.
    Type: Grant
    Filed: March 9, 2021
    Date of Patent: December 26, 2023
    Assignee: EBAY INC.
    Inventors: Don Kumudu Janaka Ranatunga, Marie Michelle Rhea Foster, Brandon An Lai, Sanjika Hewavitharana, Jason Diran, Canran Xu
  • Publication number: 20210192145
    Abstract: Disclosed are systems and methods for receiving a plurality of comments at a particular phase of a transaction with a member of a networked system, classifying one or more of the plurality of comments into one of a set of predetermined sentiment classifications, applying a trained machine learning system to select a category from a set of predefined categories for each of the one or more comments, applying a natural language processing module to generate a sub-category for each of the one or more comments, associating the generated sub-categories with their respective categories for the one or more comments, and generating a display of the determined categories for the particular transaction with the generated sub-categories, each generated sub-category being graphically connected to their respective categories.
    Type: Application
    Filed: March 9, 2021
    Publication date: June 24, 2021
    Inventors: Don Kumudu Janaka Ranatunga, Marie Michelle Rhea Foster, Brandon An Lai, Sanjika Hewavitharana, Jason Diran, Canran Xu
  • Patent number: 10990764
    Abstract: Disclosed are systems and methods for receiving a plurality of comments at a particular phase of a transaction with a member of a networked system, classifying one or more of the plurality of comments into one of a set of predetermined sentiment classifications, applying a trained machine learning system to select a category from a set of predefined categories for each of the one or more comments, applying a natural language processing module to generate a sub-category for each of the one or more comments, associating the generated sub-categories with their respective categories for the one or more comments, and generating a display of the determined categories for the particular transaction with the generated sub-categories, each generated sub-category being graphically connected to their respective categories.
    Type: Grant
    Filed: May 18, 2018
    Date of Patent: April 27, 2021
    Assignee: eBay Inc.
    Inventors: Don Kumudu Janaka Ranatunga, Marie Michelle Rhea Foster, Brandon An Lai, Sanjika Hewavitharana, Jason Diran, Canran Xu
  • Publication number: 20210064824
    Abstract: Disclosed are systems and methods for receiving a plurality of comments at a particular phase of a transaction with a member of a networked system, classifying one or more of the plurality of comments into one of a set of predetermined sentiment classifications, applying a trained machine learning system to select a category from a set of predefined categories for each of the one or more comments, applying a natural language processing module to generate a sub-category for each of the one or more comments, associating the generated sub-categories with their respective categories for the one or more comments, and generating a display of the determined categories for the particular transaction with the generated sub-categories, each generated sub-category being graphically connected to their respective categories.
    Type: Application
    Filed: May 18, 2018
    Publication date: March 4, 2021
    Inventors: Don Kumudu Janaka Ranatunga, Marie Michelle Rhea Foster, Brandon An Lai, Sanjika Hewavitharana, Jason Diran, Canran Xu