Abstract: A device receives a request for information regarding a debt resolution plan available for a delinquent account. The request includes a first input indicating a payment amount, a second input indicating a payment frequency, and a third input indicating a payment start date. The device obtains account data associated with the delinquent account and determines, using a first model, a score for the delinquent account based on the first input, the second input, the third input, and the account data. The device determines, using a second model, a plurality of debt resolution plan parameters for at least a first and a second debt resolution plan. The device transmits the plurality of debt resolution plan parameters associated with the first and second debt resolution plans, receives an enrollment request, enrolls the delinquent account in a selected debt resolution plan, and causes an action to be performed based on the enrolling.