Patents by Inventor Brent Alinger

Brent Alinger has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8823536
    Abstract: Alerts based on detected hardware and/or software problems in a complex distributed application environment are mapped to recovery actions for automatically resolving problems. Non-mapped alerts are escalated to designated individuals or teams through a cyclical escalation method that includes a confirmation hand-off notice from the designated individual or team. Information collected for each alert as well as solutions through the escalation process may be recorded for expanding the automated resolution knowledge base.
    Type: Grant
    Filed: April 21, 2010
    Date of Patent: September 2, 2014
    Assignee: Microsoft Corporation
    Inventors: Jon Avner, Shane Brady, Wing Man Yim, Haruya Shida, Selim Yazicioglu, Andrey Lukyanov, Brent Alinger, Colin Nash
  • Publication number: 20110260879
    Abstract: Alerts based on detected hardware and/or software problems in a complex distributed application environment are mapped to recovery actions for automatically resolving problems. Non-mapped alerts are escalated to designated individuals or teams through a cyclical escalation method that includes a confirmation hand-off notice from the designated individual or team. Information collected for each alert as well as solutions through the escalation process may be recorded for expanding the automated resolution knowledge base.
    Type: Application
    Filed: April 21, 2010
    Publication date: October 27, 2011
    Applicant: Microsoft Corporation
    Inventors: Jon Avner, Shane Brady, Wing Man Yim, Haruya Shida, Selim Yazicioglu, Andrey Lukyanov, Brent Alinger, Colin Nash