Patents by Inventor Bret McDermitt

Bret McDermitt has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Generating and sending automated support communications using location detection and keyword identification
    Patent number: 11089465
    Abstract: A system including a processor and memory may provide for automated support communications, such as communications with individuals who need assistance. Automated communications may use one or more factors to determine how to adjust communications according to the needs of a user. For example, automated communications may be adjusted based on, e.g., a keyword used by a user in the user's communications, or a location associated with the user's mobile device or user vehicle. Automated communications may be adjusted in timing, frequency, or content. One or more external events (e.g., phone call, dispatch request, additional automated communication) may be triggered based on the automated communications.
    Type: Grant
    Filed: September 24, 2019
    Date of Patent: August 10, 2021
    Assignee: Allstate Insurance Company
    Inventors: Wilton Hunt, III, Bret McDermitt, Anna Reifman
  • GENERATING AND SENDING AUTOMATED SUPPORT COMMUNICATIONS USING LOCATION DETECTION AND KEYWORD IDENTIFICATION
    Publication number: 20200304980
    Abstract: A system including a processor and memory may provide for automated support communications, such as communications with individuals who need assistance. Automated communications may use one or more factors to determine how to adjust communications according to the needs of a user. For example, automated communications may be adjusted based on, e.g., a keyword used by a user in the user's communications, or a location associated with the user's mobile device or user vehicle. Automated communications may be adjusted in timing, frequency, or content. One or more external events (e.g., phone call, dispatch request, additional automated communication) may be triggered based on the automated communications.
    Type: Application
    Filed: September 24, 2019
    Publication date: September 24, 2020
    Inventors: Wilton Hunt, III, Bret McDermitt, Anna Reifman
  • Generating and sending automated support communications using location detection and keyword identification
    Patent number: 10470025
    Abstract: A system including a processor and memory may provide for automated support communications, such as communications with individuals who need assistance. Automated communications may use one or more factors to determine how to adjust communications according to the needs of a user. For example, automated communications may be adjusted based on, e.g., a keyword used by a user in the user's communications, or a location associated with the user's mobile device or user vehicle. Automated communications may be adjusted in timing, frequency, or content. One or more external events (e.g., phone call, dispatch request, additional automated communication) may be triggered based on the automated communications.
    Type: Grant
    Filed: March 19, 2019
    Date of Patent: November 5, 2019
    Assignee: Allstate Insurance Company
    Inventors: Wilton Hunt, III, Bret McDermitt, Anna Reifman