Patents by Inventor Brett Dale

Brett Dale has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240092146
    Abstract: The various embodiments described herein include methods, devices, and systems for managing client control systems of a fleet of vehicles. In one aspect, a method includes (i) receiving, at a controller from a fleet server remote from at least one vehicle, at least one graphics instruction relating to a state of the at least one vehicle's auxiliary power source, and (ii) displaying on a graphical user interface (GUI), (a) a parameter associated with a climate control system of the at least one vehicle, and (b) a ring surrounding the parameter. The ring represents the state of the auxiliary power source that changes color, intensity, or size based on a degree of energy efficiency of the climate control system of the at least one vehicle.
    Type: Application
    Filed: September 26, 2023
    Publication date: March 21, 2024
    Inventors: Brett Sean Connell, Aaron Dale Sullivan
  • Patent number: 10949422
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Grant
    Filed: December 18, 2017
    Date of Patent: March 16, 2021
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale
  • Publication number: 20180173751
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Application
    Filed: December 18, 2017
    Publication date: June 21, 2018
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale
  • Patent number: 9846721
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Grant
    Filed: March 13, 2014
    Date of Patent: December 19, 2017
    Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale
  • Publication number: 20140280197
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Application
    Filed: March 13, 2014
    Publication date: September 18, 2014
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale