Patents by Inventor Brett Knight

Brett Knight has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Conversational virtual assistant
    Patent number: 12019954
    Abstract: Methods and systems described in this disclosure receive a request for assistance from a device associated with a user, launch a conversational virtual assistant on the device, determine at least one potential subject of the request based on information associated with the user and a tab or webpage from which the conversational virtual assistant is launched, receive a verification of the subject of the request, create a contact menu with options for receiving the assistance, and receive a selection of one of the options.
    Type: Grant
    Filed: June 9, 2023
    Date of Patent: June 25, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Brett Knight, Jeffrey William Gallagher, Justin Leggett, Andrew P. Jamison
  • Conversational virtual assistant
    Patent number: 11714601
    Abstract: Methods and systems described in this disclosure receive a request for assistance from a device associated with a user, launch a conversational virtual assistant on the device, determine at least one potential subject of the request based on information associated with the user and a tab or webpage from which the conversational virtual assistant is launched, receive a verification of the subject of the request, create a contact menu with options for receiving the assistance, and receive a selection of one of the options.
    Type: Grant
    Filed: May 31, 2022
    Date of Patent: August 1, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Brett Knight, Jeffrey William Gallagher, Justin Leggett, Andrew P. Jamison
  • Conversational virtual assistant
    Patent number: 11379182
    Abstract: Methods and systems described in this disclosure receive a request for assistance from a device associated with a user, launch a conversational virtual assistant on the device, determine at least one potential subject of the request based on information associated with the user and a tab or webpage from which the conversational virtual assistant is launched, receive a verification of the subject of the request, create a contact menu with options for receiving the assistance, and receive a selection of one of the options.
    Type: Grant
    Filed: August 31, 2020
    Date of Patent: July 5, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Brett Knight, Jeffrey William Gallagher, Justin Leggett, Andrew P. Jamison
  • Conversational virtual assistant
    Patent number: 10795640
    Abstract: Methods and systems described in this disclosure receive a request for assistance from a device associated with a user, launch a conversational virtual assistant on the device, determine at least one potential subject of the request based on information associated with the user and a tab or webpage from which the conversational virtual assistant is launched, receive a verification of the subject of the request, create a contact menu with options for receiving the assistance, and receive a selection of one of the options.
    Type: Grant
    Filed: September 7, 2017
    Date of Patent: October 6, 2020
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Brett Knight, Jeffrey Gallagher, Justin Leggett, Andrew P. Jamison