Abstract: An inter-agency communication system configured to translate unnormalized data from emergency-response agencies into normalized data, to identify an actionable incident from the normalized data and to output a workflow corresponding to the actionable incident and/or to cause selected information concerning the actionable incident to be placed into a situational-awareness container to be made available to the emergency-response agencies.

Abstract: Described herein are systems and methods for determining and managing the location of a calling device during an emergency call. A computing device at a data store establishes a connection with a computing device at a public safety access point (PSAP). The connection is established upon activation of an emergency function at a calling device coupled to the computing device at the PSAP via a first communications channel. The calling device is associated with a unique identifier. The computing device at the data store receives location data for the calling device, where the calling device streams the location data to the data store via a second communications channel upon activation of the emergency function. The computing device at the data store makes the location data for the calling device available to the computing device at the PSAP using the unique identifier.

Abstract: Described herein are systems and methods for determining and managing the location of a calling device during an emergency call. A computing device at a data store establishes a connection with a computing device at a public safety access point (PSAP). The connection is established upon activation of an emergency function at a calling device coupled to the computing device at the PSAP via a first communications channel. The calling device is associated with a unique identifier. The computing device at the data store receives location data for the calling device, where the calling device streams the location data to the data store via a second communications channel upon activation of the emergency function. The computing device at the data store makes the location data for the calling device available to the computing device at the PSAP using the unique identifier.

Abstract: Described herein are systems and methods for determining and managing the location of a calling device during an emergency call. A computing device at a data store establishes a connection with a computing device at a public safety access point (PSAP). The connection is established upon receipt of an emergency call at the computing device at the PSAP from a calling device via a first communications channel. The calling device is associated with a unique identifier. The computing device at the data store receives location data for the calling device, where the calling device streams the location data to the data store via a second communications channel upon initiation of the emergency call. The computing device at the data store makes the location data for the calling device available to the computing device at the PSAP using the unique identifier.

Abstract: A computer-implemented method for processing emergency calls includes receiving an emergency call from a calling device via a first communication format, identifying a location associated with the calling device, identifying a destination for the emergency call based at least in part on the location, determining an attribute associated with the destination, and determining an action to be taken based at least in part on the first communication format and on the attribute.

Abstract: Described herein are systems and methods for determining and managing the location of a calling device during an emergency call. A computing device at a data store establishes a connection with a computing device at a public safety access point (PSAP). The connection is established upon receipt of an emergency call at the computing device at the PSAP from a calling device via a first communications channel. The calling device is associated with a unique identifier. The computing device at the data store receives location data for the calling device, where the calling device streams the location data to the data store via a second communications channel upon initiation of the emergency call. The computing device at the data store makes the location data for the calling device available to the computing device at the PSAP using the unique identifier.

Abstract: A computer-implemented method for processing emergency calls includes receiving an emergency call from a calling device via a first communication format, identifying a location associated with the calling device, identifying a destination for the emergency call based at least in part on the location, determining an attribute associated with the destination, and determining an action to be taken based at least in part on the first communication format and on the attribute.

Abstract: In a general aspect, a computer-implemented method includes receiving, via an input interface of a notification platform, updated subscriber data; comparing, using a comparison module of the notification platform, the updated subscriber data with existing subscriber data stored in a subscriber database; and, based on the results of the comparing, modifying, using a modification module of the notification platform, the existing subscriber data stored in the subscriber database.

Abstract: A computer-implemented method for processing emergency calls includes receiving an emergency call from a calling device via a first communication format, identifying a location associated with the calling device, identifying a destination for the emergency call based at least in part on the location, determining an attribute associated with the destination, and determining an action to be taken based at least in part on the first communication format and on the attribute.

Abstract: A method of communicating with a user includes receiving a call from the user via a first mode of communicating; sending, to an emergency information service, via a communications network, a request for information associated with the user; receiving, from the emergency information service, via the communications network, information characterizing more than one mode of communicating with the user; and initiating communication with the user via a second mode of communicating, the second mode of communicating included in the more than one mode of communicating with the user.

Abstract: In a general aspect, a computer-implemented method includes receiving, via an input interface of a notification platform, updated subscriber data; comparing, using a comparison module of the notification platform, the updated subscriber data with existing subscriber data stored in a subscriber database; and, based on the results of the comparing, modifying, using a modification module of the notification platform, the existing subscriber data stored in the subscriber database.

Abstract: In a general aspect, a computer-implemented method includes receiving, via an input interface of a notification platform, updated subscriber data; comparing, using a comparison module of the notification platform, the updated subscriber data with existing subscriber data stored in a subscriber database; and, based on the results of the comparing, modifying, using a modification module of the notification platform, the existing subscriber data stored in the subscriber database.

Abstract: A computer-implemented method for processing emergency calls includes receiving an emergency call from a calling device via a first communication format, identifying a location associated with the calling device, identifying a destination for the emergency call based at least in part on the location, determining an attribute associated with the destination, and determining an action to be taken based at least in part on the first communication format and on the attribute.

Abstract: In a general aspect, a computer-implemented method includes receiving, via an input interface of a notification platform, updated subscriber data; comparing, using a comparison module of the notification platform, the updated subscriber data with existing subscriber data stored in a subscriber database; and, based on the results of the comparing, modifying, using a modification module of the notification platform, the existing subscriber data stored in the subscriber database.

Abstract: A method of communicating with a user includes receiving a call from the user via a first mode of communicating; sending, to an emergency information service, via a communications network, a request for information associated with the user; receiving, from the emergency information service, via the communications network, information characterizing more than one mode of communicating with the user; and initiating communication with the user via a second mode of communicating, the second mode of communicating included in the more than one mode of communicating with the user.