Patents by Inventor Brian Alleman

Brian Alleman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SMART ROUTING FOR COMMUNICATION SERVICES
    Publication number: 20190026674
    Abstract: Techniques for evaluating the performance and effectiveness of user support services and capital resources are disclosed herein. One or more tools are provided that allow a user support services group to be managed more efficiently. User support services groups are managed as a typical profit and loss (P&L) center, and one or more tools provides a P&L-type interface that allows user services support managers to make balancing decision taking into account revenue and cost considerations.
    Type: Application
    Filed: July 18, 2018
    Publication date: January 24, 2019
    Inventors: Angela Joslin, Callie Field, Charles Lamb, Mikael Weigelt, Clayton Tredway, Joseph Preston, Jeremy Harris, John Consalvo, Michael Carley, Kien Chim, Brian Alleman, Philip Ludwig, Vikash Kodati, Sameer Parashar