Abstract: Systems, devices, and methods for machine learning based processing of service requests is described. A user device may send a service request to a service management platform. Based on keywords in the request and a knowledge base, the service management platform may send indications of one or more prospective solutions to the user device. The service management platform may update the knowledge base based on success or failure of the prospective solution.

Abstract: Provided is a system for orchestration of a mainframe computing environment. The system may include a mainframe. The system may include components such as a computer processor, a controller, a computing layer, a storage layer, and a network layer. The computer processor may run on the mainframe. The computer processor may utilize an application programming interface (API) to stitch the mainframe with the computing layer, the storage layer, and the network layer. An infrastructure as code (IaC) format may stitch together the components of the system. The computer processor may use the controller to utilize the IaC format to orchestrate the mainframe computing environment. The computer processor may optimize the utilization of the mainframe computing environment.

Abstract: Apparatus and methods for enhancing a videotelephony conference experience by generating dynamic audio channels. Audio outputs may be provided to listeners over different channels. The multiple channels may simulate live, in-person conversation with conference participants. For example, listeners may also conduct separate, private conversations with other participants of the conference without leaving the general conference conversation. The videotelephony conference interface may coordinate presentation of participants to reflect the audio channels provided to a listener. For example, actively speaking participants may be positioned in different regions of the interface.

Abstract: Methods are provided to secure a mutual Transport Layer Security (TLS) verification between a client computer and a server computer, using an authorized viewer. Methods may include intercepting a file at the authorized viewer. Methods may include using a content inspection Artificial Intelligence (AI) module to inspect the data. Methods may include preventing the transmission of malicious data to a server computer.

Abstract: A method and apparatus for a boundary layer control device located relative to an aircraft structure. The boundary layer control device has a stowed position and a deployed position. The boundary layer control device moves from the stowed position to the deployed position. A thickness of a boundary layer for the aircraft structure increases in a manner that increases a distance of a heat flow field from the aircraft structure during operation of the aircraft.

Abstract: A method and apparatus for a boundary layer control device located relative to an aircraft structure. The boundary layer control device has a stowed position and a deployed position. The boundary layer control device moves from the stowed position to the deployed position. A thickness of a boundary layer for the aircraft structure increases in a manner that increases a distance of a heat flow field from the aircraft structure during operation of the aircraft.

Abstract: A method and apparatus for controlling noise. An apparatus may comprise a structure configured to be positioned at an opening for a channel. The channel may be formed at least partially within a fastener. The structure may be configured to change a movement of air within the channel to reduce noise generated by the movement of air within the channel.

Abstract: A wrapping machine for wrapping products is provided with a product diverter for producing package formats which are greater in width than the number of lanes which deliver product to the wrapper machine. A plurality of metering belts advance product from an infeed conveyor along a plurality of infeed lanes. The metering belts are independently driven so that product can be advanced in each lane independently of the product in the other lanes. The metering belts deliver product to accelerator belts which speed up the product to create a gap between successive products in a lane. A first flighted conveyor advances product from the accelerator belts to a plurality of pivotally mounted diverting gates, corresponding in number to the number of infeed lanes. Each of the diverting gates direct the product to one of a plurality of output lanes. The number of output lanes is equal to, less than, or greater than the number of infeed lanes.

Abstract: A wrapping machine for wrapping products is provided with a product diverter for producing package formats which are greater in width than the number of lanes which deliver product to the wrapper machine. A plurality of metering belts advance product from an infeed conveyor along a plurality of infeed lanes. The metering belts are independently driven so that product can be advanced in each lane independently of the product in the other lanes. The metering belts deliver product to accelerator belts which speed up the product to create a gap between successive products in a lane. A first flighted conveyor advances product from the accelerator belts to a plurality of pivotally mounted diverting gates, corresponding in number to the number of infeed lanes. Each of the diverting gates direct the product to one of a plurality of output lanes. The number of output lanes is equal to, less than, or greater than the number of infeed lanes.