Abstract: A combination of workflow management tools is utilized to implement a logical system that supports the needs of both simple and complex workflow environments. Team members may access a central database to collaborate on a project via user interfaces with work item functionality, such as creation, reporting, performance, updates, and communications. Select management of work items may be automated. Work items may represent server-oriented tasks and sub-tasks and may be ticketed and tracked. A knowledge base may provide help for the system application, such as online or live access to access helpful information. In an example embodiment, the workflow management tools are implemented to support the creation of a Video Hub Office project.

Abstract: Disclosed herein is a combination of workflow management tools to make up a logical system that supports the needs of both simple and complex workflow environments. Team members may access a central database to collaborate on a project via user interfaces with work item functionality, such as creation, reporting, performance, updates, and communications. Select management of work items may be automated. Work items may represent server-oriented tasks and sub-tasks and may be ticketed and tracked. A knowledge base may provide help for the system application, such as online or live access to access helpful information. In an example embodiment, the workflow management tools are implemented to support the creation of a Video Hub Office project.