Abstract: According to embodiments described in the specification, a method and apparatus for managing a call to a user associated with a destination communications device, the call initiated by a caller at an originating communications device, is described. An indication of the call is received, the indication of the call comprising data associated with the user. A state of the user is determined by processing the data associated with the user and consulting a record of the state of the user. The call is parked if the state of the user comprises a delayed answer state, the delayed answer state comprising the user being available to receive the call, but requiring additional time to retrieve the call using the destination communications device, and a notification of the call is triggered at the destination communications device by transmitting a signal to the address of the communications device.