Patents by Inventor Brian McClanahan
Brian McClanahan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12361209Abstract: Systems and methods of the present disclosure enable database search. The systems and/or methods may include receiving a search query that includes an input document having text. Word embeddings are generated within the input document, where the word embeddings include vector representations of words in the text of the input document. An average input document word embedding vector is determined for the word embeddings of the input document. A set of stored documents is accessed, where each stored document includes a stored text has a particular average stored document word embedding vector. A similarity model is used to determine a similarity metric measuring the similarity between the input document and each stored document based on the average input document word embedding vector and the particular average stored document word embedding vector of each stored document.Type: GrantFiled: May 20, 2024Date of Patent: July 15, 2025Assignee: Capital One Services, LLCInventors: Cruz Vargas, Phoebe Atkins, Alexander Lin, Joshua Edwards, Lin Ni Lisa Cheng, Rajko Ilincic, Max Miracolo, Brian McClanahan
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Patent number: 12287856Abstract: A method and system performed by a processor includes receiving from a verified user, an authentication answer for identity-authentication questions. An authentication answer embedding vector in a textual embedding space is generated by inputting each authentication answer into an embedding engine and stored. An unverified-user authentication answer is received, in response to posing to the unverified user, a specific identity-authentication question of the verified user. An unverified-user authentication answer embedding vector is generated using the embedding engine. An embedding space distance is computed between the unverified-user authentication answer embedding vector and the authentication answer embedding vector for the specific identity-authentication question of the verified user posed to the unverified user. A similarity score based on the embedding space distance is computed.Type: GrantFiled: September 12, 2022Date of Patent: April 29, 2025Assignee: Capital One Services, LLCInventors: Kevin Osborn, Brian McClanahan
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Publication number: 20250023983Abstract: In some embodiments, the present disclosure provides an exemplary method that may include steps of receiving an input text data retrieved from a transcription associated with a previously recorded audio data file between a user of a plurality of users and an agent associated with a call center; identifying personal information associated with the user of the plurality of users from the input text data by inputting the input text data into a trained machine learning model; determining at least one key term within the personal information associated with the user of the plurality of users; automatically determining a confidence positivity score associated with the at least one key term; automatically extracting a plurality of tuples from the input text data; storing the plurality of tuples in an external database; and automatically generating a call script for conducting a subsequent call with the user.Type: ApplicationFiled: September 23, 2024Publication date: January 16, 2025Inventors: Bryant Yee, Brian McClanahan, Cruz Vargas
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Patent number: 12101438Abstract: In some embodiments, the present disclosure provides an exemplary method that may include steps of receiving an input text data retrieved from a transcription associated with a previously recorded audio data file between a user of a plurality of users and an agent associated with a call center; identifying personal information associated with the user of the plurality of users from the input text data by inputting the input text data into a trained machine learning model; determining at least one key term within the personal information associated with the user of the plurality of users; automatically determining a confidence positivity score associated with the at least one key term; automatically extracting a plurality of tuples from the input text data; storing the plurality of tuples in an external database; and automatically generating a call script for conducting a subsequent call with the user.Type: GrantFiled: November 16, 2021Date of Patent: September 24, 2024Assignee: Capital One Services, LLCInventors: Bryant Yee, Brian McClanahan, Cruz Vargas
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Publication number: 20240311556Abstract: Systems and methods of the present disclosure enable database search. The systems and/or methods may include receiving a search query that includes an input document having text. Word embeddings are generated within the input document, where the word embeddings include vector representations of words in the text of the input document. An average input document word embedding vector is determined for the word embeddings of the input document. A set of stored documents is accessed, where each stored document includes a stored text has a particular average stored document word embedding vector. A similarity model is used to determine a similarity metric measuring the similarity between the input document and each stored document based on the average input document word embedding vector and the particular average stored document word embedding vector of each stored document.Type: ApplicationFiled: May 20, 2024Publication date: September 19, 2024Inventors: Cruz Vargas, Phoebe Atkins, Alexander Lin, Joshua Edwards, Lin Ni Lisa Cheng, Rajko Ilincic, Max Miracolo, Brian McClanahan
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Patent number: 12067056Abstract: A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.Type: GrantFiled: July 27, 2023Date of Patent: August 20, 2024Assignee: Capital One Services, LLCInventors: Phoebe Atkins, Max Miracolo, Joshua Edwards, Brian McClanahan, Alexander Lin, Lin Ni Lisa Cheng, Cruz Vargas
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Publication number: 20240256617Abstract: The present invention relates to an artificial intelligence method and system for event predication, comprising: receiving, user messages, user activity data, event data, user identification information and transaction data; scraping webpages for additional event data; applying a natural language processing module to process the event data; constructing a training data set using the processed event data; constructing user preferences from the user messages, the user activity data, the user identification information and the transaction data; training a predictive model using the training data set to determine at least one upcoming event predictions determining to display the at least one event predictions based on the user profile; if it is determined to display one of the at least one event predictions, generating a graphical user interface display with a calendar depicting the at least one event prediction; and presenting the graphical user interface display to the user.Type: ApplicationFiled: April 10, 2024Publication date: August 1, 2024Inventors: Bryant YEE, Brian MCCLANAHAN, Cruz VARGAS
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Patent number: 11989506Abstract: Systems and methods of the present disclosure enable database search. The systems and/or methods may include receiving a search query that includes an input document having text. Word embeddings are generated within the input document, where the word embeddings include vector representations of words in the text of the input document. An average input document word embedding vector is determined for the word embeddings of the input document. A set of stored documents is accessed, where each stored document includes a stored text has a particular average stored document word embedding vector. A similarity model is used to determine a similarity metric measuring the similarity between the input document and each stored document based on the average input document word embedding vector and the particular average stored document word embedding vector of each stored document.Type: GrantFiled: July 27, 2022Date of Patent: May 21, 2024Assignee: Capital One Services, LLCInventors: Cruz Vargas, Phoebe Atkins, Alexander Lin, Joshua Edwards, Lin Ni Lisa Cheng, Rajko Ilincic, Max Miracolo, Brian McClanahan
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Patent number: 11983230Abstract: The present invention relates to an artificial intelligence method and system for event predication, comprising: receiving, user messages, user activity data, event data, user identification information and transaction data; scraping webpages for additional event data; applying a natural language processing module to process the event data; constructing a training data set using the processed event data; constructing user preferences from the user messages, the user activity data, the user identification information and the transaction data; training a predictive model using the training data set to determine at least one upcoming event predictions determining to display the at least one event predictions based on the user profile; if it is determined to display one of the at least one event predictions, generating a graphical user interface display with a calendar depicting the at least one event prediction; and presenting the graphical user interface display to the user.Type: GrantFiled: August 3, 2021Date of Patent: May 14, 2024Assignee: CAPITAL ONE SERVICES, LLCInventors: Bryant Yee, Brian McClanahan, Cruz Vargas
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Publication number: 20240152997Abstract: In some implementations, a credit decision platform may receive a credit request from an applicant and obtain domestic historical data associated with the applicant from a credit bureau device. The credit decision platform may obtain access to an email account associated with the applicant based on determining that the domestic historical data associated with the applicant is insufficient to process the credit request. The credit decision platform may identify, using one or more machine learning models, a set of email messages included in the email account that are relevant to the credit request and may analyze content included in the set of email messages to generate non-domestic historical data associated with the applicant. The credit decision platform may generate a decision on the credit request based on an estimated creditworthiness of the applicant, which may be determined based on the non-domestic historical data.Type: ApplicationFiled: January 12, 2024Publication date: May 9, 2024Inventors: Lin Ni Lisa CHENG, Joshua EDWARDS, Phoebe ATKINS, Max MIRACOLO, Cruz VARGAS, Brian MCCLANAHAN, Alexander LIN, Louis BUELL, Michael MOSSOBA
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Publication number: 20240086501Abstract: A method and system performed by a processor includes receiving from a verified user, an authentication answer for identity-authentication questions. An authentication answer embedding vector in a textual embedding space is generated by inputting each authentication answer into an embedding engine and stored. An unverified-user authentication answer is received, in response to posing to the unverified user, a specific identity-authentication question of the verified user. An unverified-user authentication answer embedding vector is generated using the embedding engine. An embedding space distance is computed between the unverified-user authentication answer embedding vector and the authentication answer embedding vector for the specific identity-authentication question of the verified user posed to the unverified user. A similarity score based on the embedding space distance is computed.Type: ApplicationFiled: September 12, 2022Publication date: March 14, 2024Inventors: Kevin Osborn, Brian McClanahan
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Patent number: 11915313Abstract: In some implementations, a credit decision platform may receive a credit request from an applicant and obtain domestic historical data associated with the applicant from a credit bureau device. The credit decision platform may obtain access to an email account associated with the applicant based on determining that the domestic historical data associated with the applicant is insufficient to process the credit request. The credit decision platform may identify, using one or more machine learning models, a set of email messages included in the email account that are relevant to the credit request and may analyze content included in the set of email messages to generate non-domestic historical data associated with the applicant. The credit decision platform may generate a decision on the credit request based on an estimated creditworthiness of the applicant, which may be determined based on the non-domestic historical data.Type: GrantFiled: August 16, 2021Date of Patent: February 27, 2024Assignee: Capital One Services, LLCInventors: Lin Ni Lisa Cheng, Joshua Edwards, Phoebe Atkins, Max Miracolo, Cruz Vargas, Brian McClanahan, Alexander Lin, Louis Buell, Michael Mossoba
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Publication number: 20240062266Abstract: Disclosed are methods and systems for determining similarity of online items. For instance, an identifier of a first web page associated with a first item navigated to by a browser may be received from a browser extension application executing on a computing device. Image(s) and text may be extracted from the first web page and provided as input to a machine learning model along with image(s) and text extracted from a second web page of a plurality of web pages associated with a second item of a plurality of items that are stored in a data store. A probability at/above a predefined threshold that the first and second items are the same item may be received as output. A notification indicating identification of the second item as the same item and including information associated with the second item may be generated and provided to the browser extension application for display.Type: ApplicationFiled: August 17, 2022Publication date: February 22, 2024Applicant: Capital One Services, LLCInventors: Bryant YEE, Brian MCCLANAHAN, Cruz VARGAS
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Publication number: 20240037326Abstract: Systems and methods of the present disclosure enable database search. The systems and/or methods may include receiving a search query that includes an input document having text. Word embeddings are generated within the input document, where the word embeddings include vector representations of words in the text of the input document. An average input document word embedding vector is determined for the word embeddings of the input document. A set of stored documents is accessed, where each stored document includes a stored text has a particular average stored document word embedding vector. A similarity model is used to determine a similarity metric measuring the similarity between the input document and each stored document based on the average input document word embedding vector and the particular average stored document word embedding vector of each stored document.Type: ApplicationFiled: July 27, 2022Publication date: February 1, 2024Inventors: Cruz Vargas, Phoebe Atkins, Alexander Lin, Joshua Edwards, Lin Ni Lisa Cheng, Rajko Ilincic, Max Miracolo, Brian McClanahan
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Publication number: 20230376799Abstract: In some implementations, a system may receive an input indicating an interaction party identifier corresponding to a selected interaction party, wherein a geographic location may be associated with the interaction party identifier. The system may receive aspect preference data indicating one or more aspects to determine a similarity between the selected interaction party and one or more other interaction parties. The system may identify one or more identified interaction parties having geographic locations within a distance threshold of the geographic location associated with the interaction party identifier. The system may use a machine learning model to determine similarity scores for the one or more identified interaction parties based on one or more aspects associated with historical interactions with the one or more identified interaction parties. The system may transmit, to a user device, data indicating one or more similar interaction parties having similarity scores above a score threshold.Type: ApplicationFiled: May 19, 2022Publication date: November 23, 2023Inventors: Samuel RAPOWITZ, Mohammadamin Dashti MOGHADDAM, Brian MCCLANAHAN, Victoria MARTINS, Ian KATZMAN
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Publication number: 20230367816Abstract: A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.Type: ApplicationFiled: July 27, 2023Publication date: November 16, 2023Applicant: Capital One Services, LLCInventors: Phoebe ATKINS, Max MIRACOLO, Joshua EDWARDS, Brian MCCLANAHAN, Alexander LIN, Lin Ni Lisa CHENG, Cruz VARGAS
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Patent number: 11755656Abstract: A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.Type: GrantFiled: June 13, 2022Date of Patent: September 12, 2023Assignee: Capital One Services, LLCInventors: Phoebe Atkins, Max Miracolo, Joshua Edwards, Brian McClanahan, Alexander Lin, Lin Ni Lisa Cheng, Cruz Vargas
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Publication number: 20230156123Abstract: In some embodiments, the present disclosure provides an exemplary method that may include steps of receiving an input text data retrieved from a transcription associated with a previously recorded audio data file between a user of a plurality of users and an agent associated with a call center; identifying personal information associated with the user of the plurality of users from the input text data by inputting the input text data into a trained machine learning model; determining at least one key term within the personal information associated with the user of the plurality of users; automatically determining a confidence positivity score associated with the at least one key term; automatically extracting a plurality of tuples from the input text data; storing the plurality of tuples in an external database; and automatically generating a call script for conducting a subsequent call with the user.Type: ApplicationFiled: November 16, 2021Publication date: May 18, 2023Inventors: Bryant Yee, Brian McClanahan, Cruz Vargas
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Publication number: 20230052787Abstract: A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.Type: ApplicationFiled: June 13, 2022Publication date: February 16, 2023Applicant: Capital One Services, LLCInventors: Phoebe Atkins, Max Miracolo, Joshua Edwards, Brian McClanahan, Alexander Lin, Lin Ni Lisa Cheng, Cruz Vargas
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Publication number: 20230048345Abstract: In some implementations, a credit decision platform may receive a credit request from an applicant and obtain domestic historical data associated with the applicant from a credit bureau device. The credit decision platform may obtain access to an email account associated with the applicant based on determining that the domestic historical data associated with the applicant is insufficient to process the credit request. The credit decision platform may identify, using one or more machine learning models, a set of email messages included in the email account that are relevant to the credit request and may analyze content included in the set of email messages to generate non-domestic historical data associated with the applicant. The credit decision platform may generate a decision on the credit request based on an estimated creditworthiness of the applicant, which may be determined based on the non-domestic historical data.Type: ApplicationFiled: August 16, 2021Publication date: February 16, 2023Inventors: Lin Ni Lisa CHENG, Joshua EDWARDS, Phoebe ATKINS, Max MIRACOLO, Cruz VARGAS, Brian MCCLANAHAN, Alexander LIN, Louis BUELL, Michael MOSSOBA