Patents by Inventor Brian P. Gray

Brian P. Gray has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Virtual, Real-time, and Dynamic Availability Monitoring to Enable Multi-Channel Point-to-Point Communication
    Publication number: 20260154634
    Abstract: Arrangements related to resource allocation are provided. A computing platform may receive a client request, and may input, into a resource allocation model, the client request, to identify one or more available resources for processing the client request. The computing platform may send, to user devices of the identified one or more available resources, requests to process the client request. The computing platform may receive, within a predetermined period of time, a response from at least one of the one or more available resources, indicating acceptance of the request to process the client request. The computing platform may select one of the one or more available resources, and may configure a virtual assistance session between the client and the selected resource to facilitate processing of the client request.
    Type: Application
    Filed: January 21, 2026
    Publication date: June 4, 2026
    Inventors: Lee Aaron Jenkins, Teron Douglas, Brian Prezgay, Brian P. Gray, Tushar Jain, Stephen T. Shannon, Elvin Crabbe, JR., Kalyani Deshpande
  • Virtual, real-time, and dynamic availability monitoring to enable multi-channel point-to-point communication
    Patent number: 12555053
    Abstract: Arrangements related to resource allocation are provided. A computing platform may receive a client request, and may input, into a resource allocation model, the client request, to identify one or more available resources for processing the client request. The computing platform may send, to user devices of the identified one or more available resources, requests to process the client request. The computing platform may receive, within a predetermined period of time, a response from at least one of the one or more available resources, indicating acceptance of the request to process the client request. The computing platform may select one of the one or more available resources, and may configure a virtual assistance session between the client and the selected resource to facilitate processing of the client request.
    Type: Grant
    Filed: July 3, 2023
    Date of Patent: February 17, 2026
    Assignee: Bank of America Corporation
    Inventors: Elvin Crabbe, Teron Douglas, Brian Prezgay, Brian P. Gray, Tushar Jain, Stephen T. Shannon, Lee Aaron Jenkins, Kalyani Deshpande
  • Virtual, Real-time, and Dynamic Availability Monitoring to Enable Multi-Channel Point-to-Point Communication
    Publication number: 20240232750
    Abstract: Arrangements related to resource allocation are provided. A computing platform may receive a client request, and may input, into a resource allocation model, the client request, to identify one or more available resources for processing the client request. The computing platform may send, to user devices of the identified one or more available resources, requests to process the client request. The computing platform may receive, within a predetermined period of time, a response from at least one of the one or more available resources, indicating acceptance of the request to process the client request. The computing platform may select one of the one or more available resources, and may configure a virtual assistance session between the client and the selected resource to facilitate processing of the client request.
    Type: Application
    Filed: July 3, 2023
    Publication date: July 11, 2024
    Inventors: Elvin Crabbe, Teron Douglas, Brian Prezgay, Brian P. Gray, Tushar Jain, Stephen T. Shannon, Lee Aaron Jenkins, Kalyani Deshpande