Abstract: A system/method is provided for guiding a user in utilizing functions of a computer-based device. A memory of the device stores non-user data and/or user data that includes inputs of the user using the computer-based device and/or inputs provided by a helper of the user using a remotely located computer-based device. A processor of the device is configured to operate a software application having instructions for interacting with an operating system or software code using an application programming interface. A display is provided for displaying dialogs for guiding the user. A speaker is provided for outputting audio information helpful to the user. The processor is configured to dynamically determine the dialog and audio information based on the user and non-use data, and modify displayed elements. Requests for inputs to be provided by the user are simplified and presented step-by-step in an intuitive manner.