Abstract: A drive-through vehicle diagnostic system for use in a drive-through track of a facility includes an offer generating module capable of presenting an offer to a user adjacent the track and receiving user input associated with a selected offer. A remote server is in communication with the offer generating module and is capable of generating a diagnostic procedure associated with the selected offer. The diagnostic procedure includes a prescribed data retrieval instruction and a prescribed diagnostic summary instruction. A scan tool is connectable with a vehicle and is configured to receive the prescribed data retrieval instruction and retrieve diagnostic data from the vehicle in accordance with the prescribed data retrieval instruction while the vehicle proceeds along the track. The remote server is configured to receive the retrieved diagnostic data and analyze the diagnostic data to generate a diagnostic summary in accordance with the prescribed diagnostic summary instruction.

Abstract: A method of providing vehicle diagnostics may include receiving a first communication from a user, processing the first communication using a natural language processing (NLP) model to produce NLP model output including a sequence of words, extracting one or more keywords from the sequence of words, and instructing a data acquisition and transfer device (DAT) connected to an OBD port of a vehicle to perform a selected function based on the one or more keywords. The method may further include receiving diagnostic data from the DAT, the diagnostic data having been retrieved from the vehicle by the DAT in accordance with the selected function, and determining a diagnostic condition of the vehicle based on the diagnostic data.

Abstract: A method of providing vehicle diagnostics may include receiving a first communication from a user, processing the first communication using a natural language processing (NLP) model to produce NLP model output including a sequence of words, extracting one or more keywords from the sequence of words, and instructing a data acquisition and transfer device (DAT) connected to an OBD port of a vehicle to perform a selected function based on the one or more keywords. The method may further include receiving diagnostic data from the DAT, the diagnostic data having been retrieved from the vehicle by the DAT in accordance with the selected function, and determining a diagnostic condition of the vehicle based on the diagnostic data.

Abstract: A diagnostic process includes analyzing vehicle data received from a vehicle to identify diagnostic data, and to determine an identity of the vehicle. A most likely fix is determined based on a combined assessment of the diagnostic data and the vehicle identity. A determination of a special function test to run on the vehicle is made based on the determined most likely fix. A signal is generated to run the special function test, and a determination of a pass or fail status is made based on the special function test. If no special function test is associated with the most likely fix, more targeted testing can be implemented through the use of a test box configured to monitor communications along communication pathways on the vehicle, and also to selectively activate/deactivate components on the vehicle.

Abstract: A drive-through vehicle diagnostic system for use in a drive-through track of a facility includes an offer generating module capable of presenting an offer to a user adjacent the track and receiving user input associated with a selected offer. A remote server is in communication with the offer generating module and is capable of generating a diagnostic procedure associated with the selected offer. The diagnostic procedure includes a prescribed data retrieval instruction and a prescribed diagnostic summary instruction. A scan tool is connectable with a vehicle and is configured to receive the prescribed data retrieval instruction and retrieve diagnostic data from the vehicle in accordance with the prescribed data retrieval instruction while the vehicle proceeds along the track. The remote server is configured to receive the retrieved diagnostic data and analyze the diagnostic data to generate a diagnostic summary in accordance with the prescribed diagnostic summary instruction.

Abstract: A vehicle diagnostic system includes a first diagnostic server including a diagnostic database having historical data matched with possible vehicle fixes, and configured to receive retrieved vehicle data and identify a most likely vehicle fix associated therewith. The first diagnostic server is associated with a first processing capability. The system additionally includes a second diagnostic server including a diagnostic algorithm operatively associated therewith and configured to identify a possible vehicle fix based on an assessment of the retrieved diagnostic data according to predefined criteria associated with the diagnostic algorithm. The second diagnostic server is associated with a second processing capability.

Abstract: A method of providing vehicle diagnostics may include receiving a first communication from a user, processing the first communication using a natural language processing (NLP) model to produce NLP model output including a sequence of words, extracting one or more keywords from the sequence of words, and instructing a data acquisition and transfer device (DAT) connected to an OBD port of a vehicle to perform a selected function based on the one or more keywords. The method may further include receiving diagnostic data from the DAT, the diagnostic data having been retrieved from the vehicle by the DAT in accordance with the selected function, and determining a diagnostic condition of the vehicle based on the diagnostic data.

Abstract: A vehicle diagnostic system includes a first diagnostic server including a diagnostic database having historical data matched with possible vehicle fixes, and configured to receive retrieved vehicle data and identify a most likely vehicle fix associated therewith. The first diagnostic server is associated with a first processing capability. The system additionally includes a second diagnostic server including a diagnostic algorithm operatively associated therewith and configured to identify a possible vehicle fix based on an assessment of the retrieved diagnostic data according to predefined criteria associated with the diagnostic algorithm. The second diagnostic server is associated with a second processing capability.

Abstract: A vehicle diagnostic system includes a first diagnostic server including a diagnostic database having historical data matched with possible vehicle fixes, and configured to receive retrieved vehicle data and identify a most likely vehicle fix associated therewith. The first diagnostic server is associated with a first processing capability. The system additionally includes a second diagnostic server including a diagnostic algorithm operatively associated therewith and configured to identify a possible vehicle fix based on an assessment of the retrieved diagnostic data according to predefined criteria associated with the diagnostic algorithm. The second diagnostic server is associated with a second processing capability.

Abstract: A vehicle diagnostic system includes a first diagnostic server including a diagnostic database having historical data matched with possible vehicle fixes, and configured to receive retrieved vehicle data and identify a most likely vehicle fix associated therewith. The first diagnostic server is associated with a first processing capability. The system additionally includes a second diagnostic server including a diagnostic algorithm operatively associated therewith and configured to identify a possible vehicle fix based on an assessment of the retrieved diagnostic data according to predefined criteria associated with the diagnostic algorithm. The second diagnostic server is associated with a second processing capability.