Patents by Inventor Bruce Florman

Bruce Florman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Techniques for load distribution processing for call centers and other processing systems
    Patent number: 7117244
    Abstract: A system of networked computers is disclosed having a number of servers and a number of clients. The clients are each provided with access to server selector service and the servers are each provided with access to a server reporter service. The server selector service is operable to obtain server processing load information from the server reporter service. The server selector service is responsive to a client activation request for a software task designated for server execution to select two or more servers to interrogate for server processing load information and designate one of the servers to execute the software task based on the server processing load information obtained by this interrogation.
    Type: Grant
    Filed: August 31, 2002
    Date of Patent: October 3, 2006
    Assignee: Interactive Intelligence, Inc.
    Inventors: Bruce Florman, Donald E. Brown
  • Techniques for load distribution processing for call centers and other processing systems
    Publication number: 20030088660
    Abstract: A system of networked computers is disclosed having a number of servers and a number of clients. The clients are each provided with access to server selector service and the servers are each provided with access to a server reporter service. The server selector service is operable to obtain server processing load information from the server reporter service. The server selector service is responsive to a client activation request for a software task designated for server execution to select two or more servers to interrogate for server processing load information and designate one of the servers to execute the software task based on the server processing load information obtained by this interrogation.
    Type: Application
    Filed: August 31, 2002
    Publication date: May 8, 2003
    Inventors: Bruce Florman, Donald E. Brown
  • Methods and systems to distribute client software tasks among a number of servers
    Patent number: 6377975
    Abstract: A system of networked computers is disclosed having a number of servers and a number of clients. The clients are each provided with a server selector routine and the servers are each provided with a server reporter routine. The server selector routine of any of the clients is operable to obtain server processing load information from the server reporter routine of any of the servers. The server selector routine is responsive to a client activation request for a software task designated for server execution to select two or more servers to interrogate for server processing load information and designate one of the servers to execute the software task based on the server processing load information obtained by this interrogation.
    Type: Grant
    Filed: March 1, 2000
    Date of Patent: April 23, 2002
    Assignee: Interactive Intelligence, Inc.
    Inventor: Bruce Florman