Patents by Inventor Bruce Groskreutz
Bruce Groskreutz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 7844246Abstract: The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.Type: GrantFiled: May 20, 2004Date of Patent: November 30, 2010Assignee: General Motors LLCInventors: Bruce A. Groskreutz, Thomas A. Gault, Daniele Nicolini
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Patent number: 7835691Abstract: A vehicle notification method comprising: receiving a remotely transmitted message at a mobile vehicle; after receiving the transmitted message and in response thereto, setting, within a module in the mobile vehicle, a code retrievable by a vehicle diagnostic check, and alerting a user of the vehicle.Type: GrantFiled: January 31, 2005Date of Patent: November 16, 2010Assignee: General Motors LLCInventors: Bruce A. Groskreutz, Thomas Gault, Matt C. Videtich
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Patent number: 7756252Abstract: A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.Type: GrantFiled: April 3, 2006Date of Patent: July 13, 2010Assignee: General Motors LLCInventors: Dennis L. Zoeckler, Bruce A. Groskreutz, Thomas A. Gault
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Patent number: 7532708Abstract: A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.Type: GrantFiled: January 20, 2005Date of Patent: May 12, 2009Assignee: General Motors CorporationInventors: Thomas A. Gault, Bruce A. Groskreutz, Kevin R. Krause
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Patent number: 7395045Abstract: A method for call routing for emergency network connectivity, comprising A method for call routing for emergency network connectivity, comprising: utilizing a public communications network, establishing a trigger connection from a service management system to a mobile switching center serving a mobile unit; and using the trigger connection, triggering an emergency 911 connection from the mobile switching center to a public safety answering point serving the mobile unit based upon a unit position data of the mobile unit.Type: GrantFiled: November 26, 2002Date of Patent: July 1, 2008Assignee: General Motors CorporationInventors: Jasmin Jijina, William E. Italia, William E. Mazzara, Jr., Bruce A. Groskreutz
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Publication number: 20070263833Abstract: A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.Type: ApplicationFiled: April 3, 2006Publication date: November 15, 2007Inventors: Dennis Zoeckler, Bruce Groskreutz, Thomas Gault
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Patent number: 7280900Abstract: A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.Type: GrantFiled: February 23, 2004Date of Patent: October 9, 2007Assignee: General Motors CorporationInventors: Thomas A. Gault, Bruce A. Groskreutz, Daniele Nicolini
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Publication number: 20070061151Abstract: A method for displaying routing instructions includes receiving routing instructions from a call center at a telematics unit via a wireless network, the received route comprising at least one voice instruction. The method further includes converting the at least one voice instruction to text, and displaying the routing instructions including the text using a display device. Additionally, a method for displaying routing instructions includes receiving a TTY communication at a telematics unit from a call center using a wireless network and determining at least one routing instruction contained within the TTY communication. The method further includes displaying the at least one routing instruction using a display device.Type: ApplicationFiled: September 15, 2005Publication date: March 15, 2007Inventors: Bruce Groskreutz, Dwayne Crocker, William Ball, Kevin Krause, Christopher Oesterling, Julianne Petschke, Christopher Kearney
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Publication number: 20060159234Abstract: A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.Type: ApplicationFiled: January 20, 2005Publication date: July 20, 2006Inventors: Thomas Gault, Bruce Groskreutz, Kevin Krause
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Patent number: 7062371Abstract: A method and system for providing location specific fuel emissions compliance for a mobile vehicle including determining a mobile vehicle location, determining a current emissions zone based on the mobile vehicle location, determining at least one location specific emissions parameter based on the current emissions zone, and modifying at least one mobile vehicle function based on the location specific emissions parameter.Type: GrantFiled: August 19, 2004Date of Patent: June 13, 2006Assignee: General Motors CorporationInventors: Thomas A. Gault, Bruce A. Groskreutz
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Publication number: 20060047415Abstract: A vehicle notification method comprising: receiving a remotely transmitted message at a mobile vehicle; after receiving the transmitted message and in response thereto, setting, within a module in the mobile vehicle, a code retrievable by a vehicle diagnostic check, and alerting a user of the vehicle.Type: ApplicationFiled: January 31, 2005Publication date: March 2, 2006Inventors: Bruce Groskreutz, Thomas Gault, Matt Videtich
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Publication number: 20060041370Abstract: A method and system for providing location specific fuel emissions compliance for a mobile vehicle including determining a mobile vehicle location, determining a current emissions zone based on the mobile vehicle location, determining at least one location specific emissions parameter based on the current emissions zone, and modifying at least one mobile vehicle function based on the location specific emissions parameter.Type: ApplicationFiled: August 19, 2004Publication date: February 23, 2006Inventors: Thomas Gault, Bruce Groskreutz
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Publication number: 20050261035Abstract: The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.Type: ApplicationFiled: May 20, 2004Publication date: November 24, 2005Inventors: Bruce Groskreutz, Thomas Gault, Daniele Nicolini
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Publication number: 20050187682Abstract: A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.Type: ApplicationFiled: February 23, 2004Publication date: August 25, 2005Inventors: Thomas Gault, Bruce Groskreutz, Daniele Nicolini
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Publication number: 20050186941Abstract: A method of verifying a telematics unit, the method including initiating a cleared number voice call from a telematics unit to a call center based on a failed transmission condition establishing a cleared number voice call communication channel between the telematics unit and the call center; and communicating at least one telematics unit identifier to the call center via the established communication channel.Type: ApplicationFiled: February 10, 2004Publication date: August 25, 2005Inventors: Thomas Gault, Daniele Nicolini, Bruce Groskreutz, Anton Thevasahayam, John Dale
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Publication number: 20040203569Abstract: A method for call routing for emergency network connectivity, comprising A method for call routing for emergency network connectivity, comprising: utilizing a public communications network, establishing a trigger connection from a service management system to a mobile switching center serving a mobile unit; and using the trigger connection, triggering an emergency 911 connection from the mobile switching center to a public safety answering point serving the mobile unit based upon a unit position data of the mobile unit.Type: ApplicationFiled: November 26, 2002Publication date: October 14, 2004Inventors: Jasmin Jijina, William E. Italia, William E. Mazzara, Bruce A. Groskreutz