Abstract: Telecommunications electronic interface exchanges trouble administration information between a long distance carrier and a Telco site. The interface provides fast and cost-effective electronic transmission of problem information with little or no changes to the current operating procedures, eliminating the need for manually calling each other's personnel to enter the information needed to open a ticket on their respective trouble management systems. This electronic exchange of information will insure the timely and accurate distribution of problem information to all concerned parties. This interchange of information occurs via an industry standardized transportation and data format. Standards compliance allows easy implementation of the electronic interface with all companies which are likewise compliant.