Abstract: There is disclosed a method and system for use in managing data storage. A plurality of discrete management operations is recorded in connection with a data storage system. A management operation is received in connection with the data storage system. The plurality of discrete management operations is analyzed in connection with the data storage system. Based on the analysis, a sequence of management operations performed on a predetermined number of occasions in connection with the data storage system is identified. The received management operation is one of the management operations in the sequence. A graphical user interface wizard is generated such that a user can be guided through at least a portion of the sequence of discrete management operations in response to identifying the sequence.

Abstract: Described are techniques for customizing a help system. A help system may be received providing help for a product. A proficiency level for a user may be determined in accordance with one or more proficiency criteria including one or more previous interactions of the user with any of the help system and performing an operation using a non-help feature of the product. A customized help system for the user may be determined for the user in accordance with the proficiency level for the user, wherein the customized help system is a modified version of the help system.

Abstract: Described are techniques for use in connection with providing data protection. A storage resource for which data protection is provided by a data protection service may be identified. One or more criteria may be specified denoting one or more trigger conditions for providing data protection by the data protection service, wherein, responsive to an occurrence of any of the one or more trigger conditions, first processing may be performed by the data protection service to protect the storage resource. The one or more criteria may include a first criterion identifying a first amount of data change that has to occur with respect to the storage resource. Notification may be received regarding an occurrence of a first of the one or more trigger conditions. Responsive to receiving the notification, the first processing may be performed by the data protection service.

Abstract: There are disclosed computer-implemented methods, apparatus, and computer program products for scheduling snapshots. In one embodiment, the method comprises the following steps. The method comprises receiving performance data relating to a data storage system. The method also comprises determining, based on the performance data, a time for performing a snapshot of data stored on the data storage system. The method further comprises scheduling the snapshot according to the time.

Abstract: Described are techniques for processing requests. A profile is recorded comprising a plurality of prior requests from a client to a server. The plurality of prior requests associated with first data. A cached copy of the first data is stored in a cache of the server. A quality of service associated with the received request is determined for affecting when the update is applied to the cached copy of first data. The quality of service associated with the received request is dependent on the prior requests in the profile. The first update is applied to the first data. In accordance with the quality of service, the first update is applied to the cached copy of the first data.

Abstract: Techniques for displaying a user interface are described. A first plurality of property files specify property values of user interface elements for a first code entity of an application. The first plurality of property files includes a first property file and a common property file. The common property file specifies a first value for a first property of a first type of user interface element. A second plurality of property files specify property values for a second code entity of the application. The second plurality of property files includes a second property file and the common property file. First processing is performed to render a user interface element of the first type when executing the first code entity. A current value for the first property for the first code entity is determined in accordance with a first lookup chain specifying a prioritized ordering of the first plurality of property files.

Abstract: Described are methods, systems, and apparatus, including computer program products for determining and managing the dependencies of components of a storage system. Storage system object data for a plurality of storage system objects on a storage system is received by a management server. A plurality of logical dependencies are determined by the management server based on the storage system object data, where each logical dependency reflects a dependency between at least two storage system objects of the plurality of storage system objects. A tree having a plurality of nodes and a plurality of edges is formed by the management server, where each edge connects a first node and a second node, the first node representing a first storage system object and the second node representing a second storage system object, and the edge representing a logical dependency between the first storage system object and the second storage system object.

Abstract: A method provides automatic layout of GUI screens based on contents of a response to a resource request. A display format is selected based on whether a resource in the response includes only a single data object (form display format) or an array of data objects (table display format). A specification is then created for a display object of the selected display format to be rendered on a GUI screen. For the form display format, the specification includes label:value pairs and location information specifying locations for the pairs in form columns. For the table display format, the specification includes a table definition (number of columns, column headings etc.) and row data values for the data objects of the array. Values are arranged in a display order of the resource fields in the response.

Abstract: Described are methods, systems, and apparatus, including computer program products for identifying IT components. An image of at least a portion of a first IT component and a second IT component is acquired by a mobile computing device. A first identification marker on the first IT component is located in the image. An identity of the first IT component based on the first identification marker is determined by the mobile computing device. A second identification marker on the second IT component is located in the image. An identity of the second IT component based on the second identification marker is located in the image by the mobile computing device. The image is displayed by the mobile computing device. Indicia of the identity of the first IT component and the second IT component is overlayed by the mobile computing device in the image.

Abstract: Examples are generally directed towards sonifying performance metrics. A computing device includes one or more data storage devices coupled to one or more processors. A performance dashboard controller maps a plurality of performance status updates corresponding to a plurality of points within a time range to a set of sound recordings to identify an audible performance indicator for the at least one object. A performance status update indicates a change in a performance status of the at least one object at a given point in time. The audible performance indicator sonifies the plurality of performance status updates at the plurality of points relative to the performance threshold. The audible performance indicator is output by an output device. The audible performance indicator identifies changes in performance status of the at least one object during the time range.

Abstract: One embodiment is directed to a method performed by a computing device. The method includes (1) receiving a command from a user to display a current GUI page of a set of GUI pages on a client device, the set of GUI pages providing the user with control over a system, (2) selecting, with reference to a proficiency level associated with the user, a version of the current GUI page from a plurality of versions of the current GUI page, and (3) causing the selected version of the current GUI page to be displayed to the user on a display of the client device. Other embodiments are directed to a computerized apparatus and a computer program product for performing a method similar to that described above.

Abstract: A method delivers a help process customized for a particular operating environment using a help system that initially has more generic content. The method includes obtaining system-specific information about a target system. A wrapper is instantiated by invoking it with the system-specific information as invocation parameters, the wrapper providing wrapper methods for modifying help content files of the help system that initially store the more generic content. The wrapper then (1) instantiates the help system, and (2) uses the wrapper methods to modify the help content files based on the invocation parameters to include the system-specific information instead of or in addition to the more generic content. The help system subsequently uses the help content files as modified in subsequent operation. In operation, the help system reflects the system-specific information, providing desirable customized functionality while leveraging automated design tools used to generate the more generic help system content.

Abstract: A method is used in using augmented reality in data storage management. An original image of data center equipment is received. Based on the original image, the data center equipment is automatically identified. Based on the identification, management/status information about the data center equipment is automatically retrieved. An augmented reality image is derived from the original image and the management/status information.

Abstract: Described are techniques for processing inputs. A plurality of rules engines is provided. Each of the rules engines is written in a different programming language. Input validation processing is performed of a first set of one or more inputs by a first of the plurality of rules engines using a first portion of a set of validation rules. Input validation processing is performed for the first set of one or more inputs by a second of the plurality of rules engines using the first portion of validation rules.

Abstract: There is disclosed a method and system for use in managing a data storage system. A management system stores information in connection with a data storage system. The information comprises a location of the data storage system. A near field communication link is established between a wireless mobile communications device and the management system in response to the wireless mobile communications device being positioned substantially adjacent the management system. The location of the data storage system is transmitted from the management system to the wireless mobile communications device over the near field communication link. The transmitted location of the data storage system is received in the wireless mobile communications device such that the wireless mobile communications device can assist in locating the data storage system.

Abstract: Described are techniques for displaying data. A first set of data is received that includes a first plurality of objects at a first level in a hierarchy. At least some of the first plurality of objects are displayed on a user interface display. A first object is selected from the at least some of the first plurality of objects displayed on the user interface display. Responsive to selecting the first object, a second set of data is received that includes a second plurality of objects at a second level in the hierarchy. At least some of the second plurality of objects are displayed on the user interface display. The user interface display provides infinite scrolling of the first plurality of objects in a first portion of the user interface display and infinite scrolling of the second plurality of objects in a second portion of the user interface display.

Abstract: A method is used in displaying current location of components in a data storage system. An image of data storage equipment having multiple components is received at a mobile device. The image is processed to automatically identify the multiple components. A current relative physical positioning of the identified components within the data storage system is determined. Based on the determined positioning, a graphical view of the components is provided wherein the graphical view indicates a current relative physical positioning of the components within the data storage system.

Abstract: An automatic technique for a timely diagnostic uses a cloud service and includes (1) after a memory dump file is generated, uploading the dump file and system configurations to an analysis server, (2) extracting key call stacks from the dump file in the server, (3) searching a cloud-based knowledge base for entries corresponding to contents of the call stack and the system configurations (like model, SW version, etc.), these entries representing known issues having similar call stack contents and/or system configurations. If relevant knowledge base entries are found, then they are used to identify a root cause and suggest solutions. If no relevant knowledge base entries are found, this result is reported along with any other potentially useful data from the dump file analysis, such as an identification of a product area for a program identified by the dump file name.

Abstract: Described is a method and system for use in evaluating management operations. A current storage configuration in connection with a data storage system is captured. A management operation event relating to the data storage system is simulated without affecting the data storage system. The management operation event is simulated using the current storage configuration in connection with the data storage system. A management operation event output is provided for enabling evaluation of the potential affect of the management operation event in the data storage system in response to simulating the management operation.

Abstract: One embodiment is directed to a method performed by a computing device. The method includes (1) receiving a command from a user to initiate a graphical user interface (GUI) session on a client device, the GUI session providing the user with control over a system via a set of GUI pages, (2) selecting, with reference to user profile data associated with the user, a strict subset of the set of GUI pages, the user profile data indicating a plurality of GUI pages of the set of GUI pages that the user has accessed in previous GUI sessions, the strict subset consisting of the plurality of GUI pages, and (3) causing the plurality of GUI pages of the strict subset to be pre-fetched into memory of the client device, the pre-fetched pages being accessible by the user faster than GUI pages which have not been pre-fetched.