Abstract: An automated self-storage reservation and management system is disclosed. The system enables customers to make a reservation for a self-storage unit, view a map for a storage facility, enter or update customer information, make a payment, view payment history and print receipts. Facility personnel can utilize the system to manage inventory and client accounts, generate reports, track sales, vacancies and delinquencies. The automated system preferably includes a communications feature that enables facility personnel to communicate with each other or with customers regarding customer accounts. Upon the occurrence of a predetermined event, the system automatically generates notices to customers or facility personnel.

Abstract: An automated self-storage reservation and management system is disclosed. The system enables customers to make a reservation for a self-storage unit, view a map for a storage facility, enter or update customer information, make a payment, view payment history and print receipts. Facility personnel can utilize the system to manage inventory and client accounts, generate reports, track sales, vacancies and delinquencies. The automated system preferably includes a communications feature that enables facility personnel to communicate with each other or with customers regarding customer accounts. Upon the occurrence of a predetermined event, the system automatically generates notices to customers or facility personnel.

Abstract: The present invention provides an automated equipment management and reservation system that includes access to tools, information, and aids for managing an equipment rental business that is involved in in-town and one-way rentals. In a preferred embodiment of the invention, the system provides the user with reservation information in several different formats. The user can change the scope of the reservation information to display reservations for a particular location, or for specific equipment at that location. If a location does not have enough equipment to cover reservations, the system allows the user to search nearby locations for the needed equipment. The system tracks the equipment inventory at each location and automatically updates the inventory when equipment is dispatched to another location or received from another location. To facilitate communication between rental locations, the system provides a means for transmitting reservation information and messages pertaining to specific reservations.