Abstract: A method for routing calls in a telecommunication system includes detecting data for a call from a calling party to a called party, providing a menu of options to the calling party and routing the call in accordance with information about the calling party, information about the called party or a menu selection.

Abstract: A performance of a telecommunication feature for a telecommunication customer is monitored. Based on the monitored performance, if an estimate of future performance of the telecommunication feature for the telecommunication customer is determined to be unfavorable, the telecommunication customer is informed of same.

Abstract: The method operates in a telecommunications network having at least one subscriber terminal corresponding to at least one subscriber at a subscriber location. The method implements a message waiting indication service for indicating the presence of a data message corresponding to the at least one subscriber in a data message platform. The method begins in step 100 by receiving the data message at the data message platform. A message waiting signal is generated as shown in step 102. The message waiting signal is transmitted to the telecommunications network as shown in step 104 and a message waiting indication signal is generated at the telecommunications network as shown in step 106. Finally, a message waiting indication signal is transmitted to the subscriber terminal in response to the message waiting signal.

Abstract: A system and method are disclosed for facilitating enhanced call awareness. A system incorporating teachings of the present disclosure may include an interface that receives a signal associated with a call to a telephone number. A call information engine may be coupled to the interface and may recognize that a party to the call subscribes to an enhanced call activity service. In some cases, the party may be a called party or a calling party, and the activity may include an incoming call to the telephone number, an outgoing call, a missed call, or a waiting voicemail message. A memory may maintain a data network address for the party, and a messaging engine may initiate sending of a message containing call information to the data network address. The message may be sent in response to a trigger signal output by a notification engine without consideration for whether or not a telephone line associated with the telephone number is busy.

Abstract: A network-based announcement and message delivery service for providing a landline customer with information of interest such as weather, financial market data, time/temperature, sporting event results, etc. The information is provided to the subscriber by way of information displayed on a caller-ID display and/or by way of talking caller-ID.

Abstract: A telecommunication product demonstration system is comprised of three major components, including customer facility equipment, sales agent facility equipment, and telecommunication service simulation equipment. The system allows a sales agent to demonstrate various long distance services and telecommunications services to potential customers.

Abstract: A system (10) and method (40) are provided permitting cookie files to be used with telephonic customer premises equipment (CPE) (12). The caller CPE (12) can be an intelligent telephone adapted to generate, store, transmit and receive cookie files. The cookie files can include information tokens describing a caller profile. The CPE (12) can provide a template cookie file upon request from a called party during a conversation between the caller and called party. The template file can then be transmitted to the called party and modified. The modified cookie file can then be returned to the caller CPE (12) for future use during subsequent calls to the called party. The cookie file can reduce the processing time of calls placed to automated dial-up service centers and also reduces its computer resources required by the service system.

Abstract: A method and system for creating and navigating linear hypermedia resource programs are disclosed. The system includes a distributed hypermedia resource network having a plurality of hypermedia resources residing on one or more remote information nodes. A common remote information node is in communication with a subscriber station and the remote information nodes in the distributed network. The common remote information node contains at least one linear hypermedia resource program consisting of pre-selected media elements from one or more hypermedia resources linked with exclusive linear links, each media element in the linear program having only one forward link to the next media element. The method includes the steps of downloading and displaying a media element in the linear program and responding to user commands to download and display the next media element in the linear program.

Abstract: A wide area communications network (500) includes a first digital subscriber line (502). A first network interface device (504) connects to the digital subscriber line (502). The first network interface device (504) separates an ISDN channel (508) from a digital subscriber channel (510). An ISDN telephone (508) is connected to the network interface device (504). A protocol translator (512) is connected to the network interface device (504) by the digital subscriber channel (510). A hub (514) is connected to the protocol translator (512). A plurality of devices (516, 518) is connected to the hub (514). A digital subscriber line access multiplexer (506) is connected to the first digital subscriber line (502). The digital subscriber line access multiplexer (506) separates the digital subscriber channel from the ISDN channel (522). A public switched telephone network (523) is connected to the ISDN channel (522).