Abstract: The present invention is concerned with a system for handling the flow of visitors or clients temporarily admitted to business premises. The costs arising in connection with the activities or consumption of resources by the visitor or client are forwarded to a “premises resources planning” or accounting system without any interaction of an additional person. To that purpose an accounting module or program (50) is connected via a communication link to various subsystems dedicated to services such as announcement (20) and reception (30) of the visitor. Further subsystems are concerned with access control (40), car parking management or conference room reservation (90). Preferably, a confirmation means is provided in order to avoid the billing of announced activities or ordered services which have not been completely consumed.

Abstract: In the inventive method and system for providing a visitor identification badge, a terminal device or virtual reception console (17) registers visitor information and, in accordance with an access status of the visitor, issues a visitor identification badge. The access status is determined by establishing a voice communication link with a host communication device (5) associated with a host person and by accepting confirmation information entered by the host.