Patents by Inventor Bugra Cankaya

Bugra Cankaya has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Wireless cell site finder and customer service system
    Patent number: 7236767
    Abstract: A customer service system is provided for responding to a service inquiry of a customer based on customer location data within a wireless cellular network having a plurality of current cell sites. A current cell site database includes geocoded site location data for each respective current cell site and statistical performance data for each respective current cell site. A complaint database stores user entered complaint records, each of the records including respective geocoded problem location data and a respective complaint note. A monitoring engine is coupled to the current cell sites and to the current cell site database for collecting the statistical performance data and transferring it to the current cell site database. A web server provides a user interface for accessing the current cell site database and the complaint database.
    Type: Grant
    Filed: June 3, 2005
    Date of Patent: June 26, 2007
    Assignee: Sprint Communications Company L.P.
    Inventors: Bugra Cankaya, Vincent Perry Watson, Dahl Brougham Metters