Abstract: One embodiment is directed toward a process for a merchant inspection, where a guaranteed shopping server inspects online merchants to ensure they are reliable, financially stable, and committed to providing a great online shopping experience to the buyer/user. Next, this service monitors merchants on a regular basis, to ensure they deliver on their terms of sale, thus assuring purchasers of an overall safe online experience. Next, the guaranteed shopping service provides, a guarantee for added peace of mind for the purchaser. In accordance with one embodiment, a guarantee is provided to the buyer including ID theft protection, a purchase guarantee and a lowest price guarantee. As with other type of guarantees, certain restrictions and terms may apply. If a buyer does experience a problem with an online merchant, a benefit claim can be made and once the claim is validated, guaranteed shopping coverage can apply.