Abstract: An example remote management server includes a processor and a memory. The processor is to receive an error log for a plurality of applications installed in an image forming device or characteristics of the image forming device, update a stability table indicating compatibility between respective versions of the plurality of applications and a platform version associated with each of a plurality of firmware that is installable in the image forming device based on the received error log, and identify a firmware that is to be installed in the image forming device without any incompatibility based on the updated stability table.

Abstract: An example remote management server is operable to generate a policy including configuration data for image forming devices and a list of a plurality of image forming devices for which the configuration data is applied, receive, from one of the plurality of image forming devices, a request for a change in the configuration data for the image forming device, and process the request for the change in the configuration data in accordance with a preset rule.

Abstract: An example remote management server is to generate a policy including configuration data for image forming devices and a list of a plurality of image forming devices for which the configuration data is applied, configure the plurality of image forming devices with the configuration data according to the policy, receive, from a service provider device for managing the plurality of image forming devices, a request for a change in configuration data for an image forming device, and, if the image forming device is included in the list, process the request according to a preset rule.

Abstract: An example server to process onboarding includes a communication interface unit, a memory to store instructions, and a processor. The processor is to execute instructions stored in the memory to receive information on a user interface screen for onboarding from a client device through the communication interface unit, and transmit information for generating a next user interface screen to be displayed on the client device to the client device through the communication interface unit based on the received information on the current user interface screen and information on a process of the onboarding.

Abstract: An example operation method of a server implemented by a processor comprises registering a target to which a purpose document is applied, obtaining common information of the purpose document, generating purpose-customized information for the target by combining the common information with information of the target, generating user consent information by combining the purpose-customized information with user information, according to a request from a terminal on which the target is executed, and updating a state of the user consent information according to information input for the user consent information from the terminal.

Abstract: An example server to process onboarding includes a communication interface unit, a memory to store instructions, and a processor. The processor is to execute instructions stored in the memory to receive information on a user interface screen for onboarding from a client device through the communication interface unit, and transmit information for generating a next user interface screen to be displayed on the client device to the client device through the communication interface unit based on the received information on the current user interface screen and information on a process of the onboarding.

Abstract: An example image forming apparatus may include a memory storing computer executable instructions and a processor. The processor may, by executing the computer executable instructions stored in the memory, determine whether a toner cartridge mounted in the image forming apparatus is genuine, and when it is determined that the toner cartridge is non-genuine, deactivate a user-defined application installed in the image forming apparatus.

Abstract: An example billing management method with respect to a solution installed in an image forming apparatus includes detecting a solution newly installed in or removed from the image forming apparatus, based on a solution list indicating solutions installed in the image forming apparatus, verifying whether the detected solution is included in a solution subscription list corresponding to an account in which the image forming apparatus is registered, and processing billing with respect to the detected solution according to a verification result.

Abstract: In order to recover an image forming apparatus, an example computing device determines a target application to be installed in the image forming apparatus based on an application history of the image forming apparatus and obtains configuration information of the target application. The computing device creates a first task of installing the target application in the image forming apparatus and a second task of configuring the target application installed in the image forming apparatus based on the configuration information, and transfers the first task and the second task to the image forming apparatus.

Abstract: An example computing apparatus requests a server to transfer default configuration information of a target application among a plurality of applications and receives the default configuration information from the server. The computing apparatus provides an interface for modifying a configuration of the target application based on the default configuration information and stores the configuration information modified through the interface. The computing apparatus configures the target application of a target image forming apparatus among a plurality of image forming apparatuses using the modified configuration information.

Abstract: An example image forming apparatus may include a memory storing computer executable instructions and a processor. The processor may, by executing the computer executable instructions stored in the memory, determine whether a toner cartridge mounted in the image forming apparatus is genuine, and when it is determined that the toner cartridge is non-genuine, deactivate a user-defined application installed in the image forming apparatus.