Patents by Inventor Caitlin Anne Markham

Caitlin Anne Markham has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11726796
    Abstract: Techniques related to hosted client management comprising providing a hosted client instance over a network interface for communicatively coupling with a remote client device, the hosted client instance including a first application component for performing a first plurality of actions associated with the hosted client instance and a second application component for performing a second plurality of actions, monitoring, by the first application component, the second application component for an event associated with the second application component, determining that the event impacts the first application component based on one or more dependency tables associated with the second application component, and displaying, in a user interface of the first application component, information related to the event.
    Type: Grant
    Filed: November 18, 2021
    Date of Patent: August 15, 2023
    Assignee: SERVICE NOW, INC.
    Inventors: David Thigpen, Caitlin Anne Markham, John Alan Botica, Andrew McDonald, Jason Douglas Aloia, Anthony Michael Arobone
  • Publication number: 20220075631
    Abstract: Techniques related to hosted client management comprising providing a hosted client instance over a network interface for communicatively coupling with a remote client device, the hosted client instance including a first application component for performing a first plurality of actions associated with the hosted client instance and a second application component for performing a second plurality of actions, monitoring, by the first application component, the second application component for an event associated with the second application component, determining that the event impacts the first application component based on one or more dependency tables associated with the second application component, and displaying, in a user interface of the first application component, information related to the event.
    Type: Application
    Filed: November 18, 2021
    Publication date: March 10, 2022
    Inventors: David Thigpen, Caitlin Anne Markham, John Alan Botica, Andrew McDonald, Jason Douglas Aloia, Anthony Michael Arobone
  • Patent number: 11188349
    Abstract: Techniques related to hosted client management comprising providing a hosted client instance over a network interface for communicatively coupling with a remote client device, the hosted client instance including a first application component for performing a first plurality of actions associated with the hosted client instance and a second application component for performing a second plurality of actions, monitoring, by the first application component, the second application component for an event associated with the second application component, determining that the event impacts the first application component based on one or more dependency tables associated with the second application component, and displaying, in a user interface of the first application component, information related to the event.
    Type: Grant
    Filed: May 3, 2019
    Date of Patent: November 30, 2021
    Assignee: ServiceNow, Inc.
    Inventors: David Thigpen, Caitlin Anne Markham, John Alan Botica, Andrew McDonald, Jason Douglas Aloia, Anthony Michael Arobone
  • Publication number: 20200348947
    Abstract: Techniques related to hosted client management comprising providing a hosted client instance over a network interface for communicatively coupling with a remote client device, the hosted client instance including a first application component for performing a first plurality of actions associated with the hosted client instance and a second application component for performing a second plurality of actions, monitoring, by the first application component, the second application component for an event associated with the second application component, determining that the event impacts the first application component based on one or more dependency tables associated with the second application component, and displaying, in a user interface of the first application component, information related to the event.
    Type: Application
    Filed: May 3, 2019
    Publication date: November 5, 2020
    Inventors: David Thigpen, Caitlin Anne Markham, John Alan Botica, Andrew McDonald, Jason Douglas Aloia, Anthony Michael Arobone
  • Publication number: 20200302367
    Abstract: The present disclosure relates to improving the efficiency of certain enterprise operations by generating and efficiently displaying performance data for a service provider (e.g., vendor). In some embodiments, the performance may be displayed with different granularities of the data on a dashboard. For example, the performance data may be displayed with a performance score, where the score is based on a weighted total of different combinations of the performance data.
    Type: Application
    Filed: March 19, 2019
    Publication date: September 24, 2020
    Inventors: Niki Manubhai Patel, Lloyd Gomes, John Alan Botica, Caitlin Anne Markham