Abstract: Computer-implemented processes and systems described herein are directed to reducing volumes of data sent from edge devices to a data center. Each edge device runs an agent that collects event information generated by event sources of the edge device in a runtime interval. Each agent reduces the event information to relevant event information at the edge device in accordance with instructions received from a controller server of the data center. The relevant event information contains less information than the event information. Each agent forwards the relevant event information over the internet to external services executed at the data center, where the relevant event information is stored in a data storage device of the data center.

Abstract: A graphical user interface is configured to display information related to diagnosis and/or repair of various objects, such as automobiles. The GUI displays relevant reference information, of any type, next to procedure steps of a selected diagnostic or repair procedure. Advantageously, reference information from multiple sources may be automatically selected for display in the GUI according to a current task that is selected by the user. Accordingly, a technician viewing the GUI does not need to access any other reference information, valuable man hours are spared, and efficiency increases. In one embodiment, the layout and immediate availability of relevant reference information may also increase the learning capabilities of the viewing technician. Thus, the layout of information in the GUI as described herein may facilitate increased employee productivity and increased employee learning.