Abstract: Systems and methods for integrating collaborative services with content. Collaboration services are provided to a user in the context of content such that the user may collaborate with other contacts or users within the context of the content. The collaborative services are accessed through a pane or window that initially displays a list of experts and peers as well as frequently asked questions links, availability data and configuration data. When a contact is selected, more details about the selected contact are provided to the user including a contact block that indicates how the user may collaborate with the selected contact. The contact block identifies modes of communication such as e-mail, instant messaging, video conferencing, threads, telephone, and the like. When a mode of communication is selected, the user may collaborate with the selected contact. The context of the content is often supplied to the selected contact to improve the collaboration.

Abstract: A facility is described for providing shared telepointers and for enabling hosts and participants to highlight portions of documents or applications using the shared telepointers. In various embodiments, the facility establishes a sharing session wherein an application executing on a host computing device is shared with a participant computing device, receives at the host computing device an indication from a participant computing device to identify a region to users in the sharing session, draws the identified region on a display device associated with the host computing device, and causes the identified region to be drawn on a display device associated with the participant computing device. In various embodiments, the region is a spot region or a highlighted region that is drawn in a color associated with a user of the participant computing device.

Abstract: A method and system for identifying conference participants who dial in to a telephone conference of an electronic conference that includes a web conference is provided. To identify a conference participant, a conference system displays to a user the names of those conference participants who have not yet been associated with a telephone line of the telephone conference. The conference system plays to the user the identification announcement of a conference participant who is not yet associated with a telephone line. When the user hears the identification announcement, the user recognizes the name of the conference participant and selects the name of that conference participant from the displayed names. The conference system can then associate that conference participant with the telephone line associated with the identification announcement that was played to the user.

Abstract: Systems and methods for integrating collaborative services with content. Collaboration services are provided to a user in the context of content such that the user may collaborate with other contacts or users within the context of the content. The collaborative services are accessed through a pane or window that initially displays a list of experts and peers as well as frequently asked questions links, availability data and configuration data. When a contact is selected, more details about the selected contact are provided to the user including a contact block that indicates how the user may collaborate with the selected contact. The contact block identifies modes of communication such as e-mail, instant messaging, video conferencing, threads, telephone, and the like. When a mode of communication is selected, the user may collaborate with the selected contact. The context of the content is often supplied to the selected contact to improve the collaboration.