Abstract: A method of transmitting information to and from an emergency agency. The method involves transmitting emergency information from a personal computer to an internet provider that transmits an emergency condition signal to an emergency agency. Once the emergency agency receives the emergency condition signal the emergency agency transmits emergency information from the emergency agency to the personal computer to assist the individual faced with the emergency situation. Additionally, persons at the emergency agency are alerted of the emergency condition so that help may be dispatched to the individual in the emergency situation.

Abstract: A method to detect fraudulent return of merchandise includes the steps of taking a plurality of identical goods and locating the goods at one or more purchasing locations; placing different indicia on the goods wherein each indicia is unique to each single item of goods; generating a sales slip at a purchasing station wherein the indicia for each item of goods purchased is printed thereon; providing a returned goods station whereby a purchaser can return a previously purchased item of goods accompanied by the sales slip; and comparing the unique indicia on the item of goods being returned with the unique indicia appearing on the sales slip to determine that the unique indicia on goods being returned is identical to the unique indicia appearing on the sales slip to insure that the item of goods being returned is the same item whose purchase was reflected by the sales slip.