Patents by Inventor Carl Keller
Carl Keller has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 9699646Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages proviType: GrantFiled: March 24, 2016Date of Patent: July 4, 2017Assignee: Cisco Technology, Inc.Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
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Patent number: 9497630Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.Type: GrantFiled: January 15, 2015Date of Patent: November 15, 2016Assignee: Jasper Technologies, Inc.Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
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Publication number: 20160205546Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages proviType: ApplicationFiled: March 24, 2016Publication date: July 14, 2016Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
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Publication number: 20160100047Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.Type: ApplicationFiled: December 11, 2015Publication date: April 7, 2016Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Gova, Macario Namie, Paul Lacy, Jahangir Mohammed, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
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Patent number: 9307397Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages proviType: GrantFiled: September 18, 2013Date of Patent: April 5, 2016Assignee: Jasper Technologies, Inc.Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
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Publication number: 20160037378Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.Type: ApplicationFiled: October 12, 2015Publication date: February 4, 2016Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
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Patent number: 9220025Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.Type: GrantFiled: December 11, 2014Date of Patent: December 22, 2015Assignee: Jasper Technologies, Inc.Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins
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Publication number: 20150333961Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.Type: ApplicationFiled: July 23, 2015Publication date: November 19, 2015Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
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Patent number: 9161248Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.Type: GrantFiled: November 17, 2014Date of Patent: October 13, 2015Assignee: Jasper Technologies, Inc.Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
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Patent number: 9094305Abstract: A cellular device comprises: a data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria; and an automatic network reconfiguration module, which stores an alternative network list, for automatically reconfiguring the data network connectivity to restore or improve the data network connectivity. In response to the indication of the data network indicator, the automatic network reconfiguration module is adapted to: automatically retry a registration process with the cellular network, and if retrying the registration process is unsuccessful, choose an alternative cellular network from the alternative list to join by restarting the registration process from an International Subscriber Identity Module (IMSI) attach step.Type: GrantFiled: November 17, 2014Date of Patent: July 28, 2015Assignee: Jasper Technologies, Inc.Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
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Publication number: 20150126161Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.Type: ApplicationFiled: January 15, 2015Publication date: May 7, 2015Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
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Publication number: 20150092568Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.Type: ApplicationFiled: December 11, 2014Publication date: April 2, 2015Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Paul Lacy, Jahangir Mohammed, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
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Publication number: 20150071054Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.Type: ApplicationFiled: November 17, 2014Publication date: March 12, 2015Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
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Publication number: 20150071086Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.Type: ApplicationFiled: November 17, 2014Publication date: March 12, 2015Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
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Patent number: 8938248Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.Type: GrantFiled: February 3, 2014Date of Patent: January 20, 2015Assignee: Jasper Technologies, Inc.Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
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Patent number: 8917611Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.Type: GrantFiled: December 30, 2011Date of Patent: December 23, 2014Assignee: Jasper Technologies, Inc.Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
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Patent number: 8897146Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.Type: GrantFiled: August 22, 2012Date of Patent: November 25, 2014Assignee: Jasper Technologies, Inc.Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
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Patent number: 8891407Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.Type: GrantFiled: May 8, 2014Date of Patent: November 18, 2014Assignee: Jasper Technologies, Inc.Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
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Publication number: 20140241169Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.Type: ApplicationFiled: May 8, 2014Publication date: August 28, 2014Applicant: Jasper Wireless, Inc.Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
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Publication number: 20140155034Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.Type: ApplicationFiled: February 3, 2014Publication date: June 5, 2014Applicant: Jasper Wireless, Inc.Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar