Patents by Inventor Carl Milton Coppage

Carl Milton Coppage has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10148822
    Abstract: A method, apparatus, and computer usable program product for selecting a network for telecommunication are provided. A type of network supporting a called identifier is identified. Several types of networks are accessible to a calling communication device. A database is queried with a query including the called identifier to identify the types of networks that are accessible to a called communication device. A network corresponding to the called communication device is selected at the calling communication device. A communication session is established between the calling and called communication devices using the selected network.
    Type: Grant
    Filed: February 25, 2015
    Date of Patent: December 4, 2018
    Assignee: CenturyLink Intellectual Property LLC
    Inventor: Carl Milton Coppage
  • Publication number: 20150181044
    Abstract: A method, apparatus, and computer usable program product for selecting a network for telecommunication are provided. A type of network supporting a called identifier is identified. Several types of networks are accessible to a calling communication device. A database is queried with a query including the called identifier to identify the types of networks that are accessible to a called communication device. A network corresponding to the called communication device is selected at the calling communication device. A communication session is established between the calling and called communication devices using the selected network.
    Type: Application
    Filed: February 25, 2015
    Publication date: June 25, 2015
    Inventor: Carl Milton Coppage
  • Patent number: 9001820
    Abstract: A method, apparatus, and computer usable program product for selecting a network for telecommunication are provided. A type of network supporting a called identifier is identified. Several types of networks are accessible to a calling communication device. A database is queried with a query including the called identifier to identify the types of networks that are accessible to a called communication device. A network corresponding to the called communication device is selected at the calling communication device. A communication session is established between the calling and called communication devices using the selected network.
    Type: Grant
    Filed: November 30, 2012
    Date of Patent: April 7, 2015
    Assignee: CenturyLink Intellectual Property LLC
    Inventor: Carl Milton Coppage
  • Patent number: 8706027
    Abstract: A system and method for communicating through a host repeater. Data is received from a remote repeater communicating with a wireless device. The host repeater registers as the wireless device on a wireless network. The data is reformatted for transmission between the wireless devices and the wireless network.
    Type: Grant
    Filed: May 22, 2013
    Date of Patent: April 22, 2014
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Michael K. Bugenhagen, Carl Milton Coppage
  • Publication number: 20130252541
    Abstract: A system and method for communicating through a host repeater. Data is received from a remote repeater communicating with a wireless device. The host repeater registers as the wireless device on a wireless network. The data is reformatted for transmission between the wireless devices and the wireless network.
    Type: Application
    Filed: May 22, 2013
    Publication date: September 26, 2013
    Applicant: CenturyLink Intellectual Property LLC
    Inventors: Michael K. Bugenhagen, Carl Milton Coppage
  • Patent number: 8472870
    Abstract: A system and method for communicating through a host repeater. Data is received from a remote repeater communicating with a wireless device. The host repeater registers as the wireless device on a wireless network. The data is reformatted for transmission between the wireless devices and the wireless network.
    Type: Grant
    Filed: September 12, 2012
    Date of Patent: June 25, 2013
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Michael K. Bugenhagen, Carl Milton Coppage
  • Publication number: 20130012194
    Abstract: A system and method for communicating through a host repeater. Data is received from a remote repeater communicating with a wireless device. The host repeater registers as the wireless device on a wireless network. The data is reformatted for transmission between the wireless devices and the wireless network.
    Type: Application
    Filed: September 12, 2012
    Publication date: January 10, 2013
    Applicant: CENTURYLINK INTELLECTUAL PROPERTY LLC
    Inventors: Michael K. Bugenhagen, Carl Milton Coppage
  • Patent number: 8295215
    Abstract: A universal femto cell, method, and computer usable program product for using the universal femto cell are provided such that the femto cell is configurable according to the user's choice of wireless carriers. A user configurable component of the universal femto cell enables a user to configure the universal femto cell to operate on at least one wireless communication network. The universal femto cell further includes a storage unit for storing information used in configuring the universal femto cell, a network communication component used in communicating with a network, and a user interface component to receive a user input. The universal femto cell receives a second input from a data processing system, and uses the user input and the second input to configure the universal femto cell to operate on one or more wireless communication network.
    Type: Grant
    Filed: August 31, 2007
    Date of Patent: October 23, 2012
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Robert J. Morrill, Carl Milton Coppage
  • Patent number: 8290431
    Abstract: A system and method for communicating through a host repeater. Data is received from a remote repeater communicating with a wireless device. The host repeater registers as the wireless device on a wireless network. The data is reformatted for transmission between the wireless devices and the wireless network.
    Type: Grant
    Filed: December 14, 2011
    Date of Patent: October 16, 2012
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Michael K. Bugenhagen, Carl Milton Coppage
  • Patent number: 8099041
    Abstract: A system and method for communicating through a host repeater. Data is received from a remote repeater communicating with a wireless device. The host repeater registers as the wireless device on a wireless network. The data is reformatted for transmission between the wireless devices and the wireless network.
    Type: Grant
    Filed: February 24, 2010
    Date of Patent: January 17, 2012
    Assignee: Embarq Holdings Company LLC
    Inventors: Michael K. Bugenhagen, Carl Milton Coppage
  • Patent number: 7881453
    Abstract: A call-handling system and its method of operation are disclosed. The call-handling system comprises a communication system and a call center. The communication system receives a call, and in response, transfers a query. The call center receives and processes the query to select a packet address of a call center resource at the call center. The call center transfers a response indicating the selected packet address of the call center resource. The communication system receives the response indicating the selected packet address of the call center resource and transfers the call to the call center in voice packets having the selected packet address of the call center resource. The call center receives the voice packets having the selected packet address of the call center resource and routes the voice packets to the call center resource based on the selected packet address.
    Type: Grant
    Filed: March 6, 2006
    Date of Patent: February 1, 2011
    Assignee: Sprint Communications Company L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage, Bryce Alan Jones
  • Patent number: 7830792
    Abstract: The invention provides a call center communication system to handle calls to a call center by obtaining absolute address for a call center resource from a call center resource processor prior to directing the call to the call center resource. The invention includes a first communication system that receives and processes the initial signal to select a call center resource processor and generates and transmits an address query for the call center resource processor. After receiving an address response including an absolute address for the call, the first communication system processes the address response to generate route information to cause a second communication system to route the call to a call center resource in call packets containing the absolute address. The first communication system transmits the route information including the absolute address for the second communication system.
    Type: Grant
    Filed: October 3, 2003
    Date of Patent: November 9, 2010
    Assignee: Sprint Communications Company L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage, Bryce Alan Jones
  • Patent number: 7149293
    Abstract: A system and method for controlling data session in a wireless network are described. One exemplary method includes detecting a request to establish a data session between a first client device and another device, determining whether the first client device is authorized to establish the data session and, if so, establishing the data session and a control communication. The method further includes using the control communication session to control the data session.
    Type: Grant
    Filed: June 3, 2002
    Date of Patent: December 12, 2006
    Assignee: Sprint Spectrum L.P.
    Inventors: Carl Milton Coppage, Manish Mangal
  • Patent number: 7043004
    Abstract: The invention provides a call processing system to handle calls to a call center by obtaining absolute address for a call center resource from a call center resource processor prior to directing the call to the call center resource. The invention includes a call processing system that transmits an service control point (SCP) query for an SCP after receiving an initial signal for the call. The SCP then transmits an address query for the call center resource processor and receives an address response including the absolute address for the call from the call center resource processor. The SCP transmits an SCP response including the absolute address for the call processing system. The call processing system processes the SCP response to generate a route instruction to cause a network element system to route the call to a call center resource in call packets containing the absolute address. The call processing system transmits the route instruction for the network element system.
    Type: Grant
    Filed: March 11, 2004
    Date of Patent: May 9, 2006
    Assignee: Sprint Communications Company L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage, Bryce Alan Jones
  • Patent number: 6819759
    Abstract: For call center calls in queue, a queue system controls the provision of service information based on caller data. Service information such as advertising messages, audio entertainment, and interactive applications based on caller data creates a personalized and customized service for the customer. The queue system receives caller data for the call in the queue. Caller data is data related to the caller such as caller number, called number, and caller entered digits. The queue system then identifies the service information based on the caller data and provides the service information to the call in the queue. The queue system provides numerous advantages such as cost effective advertising, enhanced marketing campaigns targeting specific call center customers, improved customer satisfaction, and reduced rates of call abandonment for calls waiting in the queue.
    Type: Grant
    Filed: July 1, 1999
    Date of Patent: November 16, 2004
    Assignee: Sprint Communications Company, L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage
  • Patent number: 6741687
    Abstract: A system and method for prepaid supported communications in a telecommunications network are described. One exemplary method includes establishing a data communication session between a first client device and a network server arranged to provide prepaid services to the first client device, detecting a prepaid call request to connect a call between the first client device to a second client device, and sending a prepaid status request message from the first client device to the network server via the control communication session. The method further includes receiving a prepaid status response at the first client device from the network server, determining if the first client device is authorized to make the prepaid call, and, if so, establishing a voice communication session from the first client device to the second cilent device.
    Type: Grant
    Filed: March 4, 2002
    Date of Patent: May 25, 2004
    Assignee: Sprint Spectrum L.P.
    Inventor: Carl Milton Coppage
  • Patent number: 6731744
    Abstract: The invention provides a call processing system to handle calls to a call center. The invention includes a call processing system that transmits a service control point (SCP) query for an SCP after receiving an initial signal for the call. The SCP then transmits an address query for the call center resource processor and receives an address response including the absolute address for the call from the call center resource processor. The SCP transmits an SCP response including the absolute address for the call processing system. The call processing system processes the SCP response to generate a route instruction to cause a network element system to route the call to a call center resource in call packets containing the absolute address. The call processing system transmits the route instruction for the network element system.
    Type: Grant
    Filed: April 27, 1999
    Date of Patent: May 4, 2004
    Assignee: Sprint Communications Company, L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage, Bryce Alan Jones
  • Patent number: 6690664
    Abstract: The invention provides a call center communication system to handle calls to a call center by obtaining absolute address for a call center resource from a call center resource processor prior to directing the call to the call center resource. The invention includes a first communication system that receives and processes the initial signal to select a call center resource processor and generates and transmits an address query for the call center resource processor. After receiving an address response including an absolute address for the call, the first communication system processes the address response to generate route information to cause a second communication system to route the call to a call center resource in call packets containing the absolute address. The first communication system transmits the route information including the absolute address for the second communication system.
    Type: Grant
    Filed: April 27, 1999
    Date of Patent: February 10, 2004
    Assignee: Sprint Communications Company, L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage, Bryce Alan Jones
  • Patent number: 6483909
    Abstract: A prepaid service assurance system provides service assurance for a prepaid telecommunication system by generating a call to the prepaid telecommunication system. In response to the call, the prepaid service assurance system then receives an actual response from the prepaid telecommunication system and automatically compares the actual response with an expected response for the prepaid telecommunication system. In other embodiments, the prepaid service assurance system determines whether a modification action is needed based on the comparison of the actual response and the expected response. If the modification action is needed, the prepaid service assurance system identifies the modification action based on the determination that the modification is needed. Once the modification action is identified, the prepaid service assurance system transmits an instruction to provide the modification action for the prepaid telecommunication system.
    Type: Grant
    Filed: January 11, 2002
    Date of Patent: November 19, 2002
    Assignee: Sprint Communications Company L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage
  • Patent number: 6473505
    Abstract: The invention provides a call processing system to handle calls to a call center by obtaining absolute address for a call center resource from a call center resource processor prior to directing the call to the call center resource. The invention includes a call processing system that receives an initial signal, processes the initial signal to identify a call center resource processor, generates the address query for a call center resource processor, and transmits the address query from the call processing system. Once an address response from the call center resource processor including an absolute address for the call is received, the call processing system generates an instruction to cause a network element system to route the call to a call center resource with the absolute address. At the call center resource, no translation of the call is needed to direct the call to the call's final destination, an agent, interactive voice response, or voice response unit.
    Type: Grant
    Filed: April 27, 1999
    Date of Patent: October 29, 2002
    Assignee: Sprint Communications Company L.P.
    Inventors: Minh Duy Khuc, Carl Milton Coppage, Bryce Alan Jones