Patents by Inventor Carla Villarreal

Carla Villarreal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Maintaining viable provider-client relationships
    Patent number: 8401883
    Abstract: A process for enhancing the relationship between a service provider and a client is disclosed. A first data set of feedback from employees of the service provider regarding service provided by the service provider to the client is received via machine interface. A second data set of feedback from a client regarding services provided by the service provider to the client also is received via machine interface. An analysis of the first and second data sets is implemented via a computer programmed to compare the first and second data sets and assess areas of similarity and areas of difference between the first and second data sets. A strategy is developed based on the analysis for the service provider to enhance areas of similarity and reduce differences between the first and second data sets. The strategy is implemented in the relationship between the service provider and the client.
    Type: Grant
    Filed: March 29, 2010
    Date of Patent: March 19, 2013
    Assignee: Transitions in Progress LLC
    Inventor: Carla Villarreal
  • Maintaining viable provider-client relationships
    Publication number: 20100250339
    Abstract: A process for enhancing the relationship between a service provider and a client is disclosed. A first data set of feedback from employees of the service provider regarding service provided by the service provider to the client is received via machine interface. A second data set of feedback from a client regarding services provided by the service provider to the client also is received via machine interface. An analysis of the first and second data sets is implemented via a computer programmed to compare the first and second data sets and assess areas of similarity and areas of difference between the first and second data sets. A strategy is developed based on the analysis for the service provider to enhance areas of similarity and reduce differences between the first and second data sets. The strategy is implemented in the relationship between the service provider and the client.
    Type: Application
    Filed: March 29, 2010
    Publication date: September 30, 2010
    Inventor: Carla Villarreal