Patents by Inventor Carol A. Williams

Carol A. Williams has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Telephone number platform
    Patent number: 11122006
    Abstract: A unified platform for managing telephone number (TN) ordering and procurement lifecycles is provided. The unified platform provides or interacts with functionality for reservations, porting, conflict checks, testing, and industry notification functionality. An associated graphical user interface provides the functionality to a variety of users including customers, salespeople, and order managers.
    Type: Grant
    Filed: March 8, 2019
    Date of Patent: September 14, 2021
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Patricia Chambers, Carol Williams, Madhavi Aruva, Bronwyn Wirth, Jon Hermsmeyer, Srinivasa Marella, Ranganathan Ramkumar, Shelly Lazzaro, Sridhar Ravilla
  • TELEPHONE NUMBER PLATFORM
    Publication number: 20200287863
    Abstract: A unified platform for managing telephone number (TN) ordering and procurement lifecycles is provided. The unified platform provides or interacts with functionality for reservations, porting, conflict checks, testing, and industry notification functionality. An associated graphical user interface provides the functionality to a variety of users including customers, salespeople, and order managers.
    Type: Application
    Filed: March 8, 2019
    Publication date: September 10, 2020
    Inventors: Patricia CHAMBERS, Carol WILLIAMS, Madhavi ARUVA, Bronwyn WIRTH, Jon HERMSMEYER, Srinivasa MARELLA, Ranganathan RAMKUMAR, Shelly LAZZARO, Sridhar RAVILLA
  • Risk-Based Complaint Management System
    Publication number: 20120259673
    Abstract: A risk-based complaint management system is provided to effectively prioritize risks and streamline a complaint process. The risk-based complaint management system comprises a risk assessment database and a risk engine. The risk assessment database is provided to establish and maintain product-specific questions. The product-specific questions are associated to risk and severity levels of product risk assessment. The risk engine is configured to determine a risk level of a customer complaint based on responses to the product-specific questions with regards to the customer complaint.
    Type: Application
    Filed: April 8, 2011
    Publication date: October 11, 2012
    Applicant: WELCH ALLYN, INC.
    Inventors: John A. Melquist, Carol A. Williams, Pearley Bhambri, Brian R. Ray, Craig D. Mullin, Richard W. Thomas
  • Calendar holding bracket
    Patent number: D731590
    Type: Grant
    Filed: September 11, 2014
    Date of Patent: June 9, 2015
    Inventor: Carol A. Williams