Patents by Inventor Caroline Drouin

Caroline Drouin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9288156
    Abstract: Embodiments disclosed herein enable scaling up and making advanced natural language (NLU) applications more robust. According to one embodiment, state(s) associated with a dialog session may be recorded to a non-transitory medium. The dialog session may be suspended after a given period of inactivity and later automatically awakened based on unique client, session, or device identifier, or any combination thereof. Memory and resources associated with the suspended session may be reclaimed, the memory and resources being otherwise held by the session during the period of inactivity, enabling higher density (e.g., a larger number of sessions supported). Embodiments disclosed herein obviate a need for sticky dialog sessions, enabling higher density, and may further failover protection and fault tolerance for the dialog sessions.
    Type: Grant
    Filed: April 2, 2015
    Date of Patent: March 15, 2016
    Assignee: Nuance Communications, Inc.
    Inventors: Kenneth W. D. Smith, Solomon Z. Lerner, Caroline Drouin, Shimol Shah
  • Publication number: 20150244642
    Abstract: Embodiments disclosed herein enable scaling up and making advanced natural language (NLU) applications more robust. According to one embodiment, state(s) associated with a dialog session may be recorded to a non-transitory medium. The dialog session may be suspended after a given period of inactivity and later automatically awakened based on unique client, session, or device identifier, or any combination thereof. Memory and resources associated with the suspended session may be reclaimed, the memory and resources being otherwise held by the session during the period of inactivity, enabling higher density (e.g., a larger number of sessions supported). Embodiments disclosed herein obviate a need for sticky dialog sessions, enabling higher density, and may further failover protection and fault tolerance for the dialog sessions.
    Type: Application
    Filed: April 2, 2015
    Publication date: August 27, 2015
    Inventors: Kenneth W.D. Smith, Solomon Z. Lerner, Caroline Drouin, Shimol Shah
  • Patent number: 9075619
    Abstract: An embodiment of the present invention includes a method for creating a dialog system that provides a framework for creating a multi-modal dialog application and includes a runtime application package (RAP) enabling runtime media grammars, prompts, classifiers, and so forth, to be separate from a multi-modal dialog application that utilizes the RAP. Embodiments disclosed herein enable newly trained runtime media supporting the multi-modal dialog application to be deployed with ease, and to do so while a dialog service is in operation. Embodiments disclosed herein enable the multi-modal dialog application to be created, deployed, and maintained in an easy and flexible manner, saving an end-user that may be providing the multi-modal dialog application to customers both time and cost.
    Type: Grant
    Filed: January 15, 2013
    Date of Patent: July 7, 2015
    Assignee: Nuance Corporation, Inc.
    Inventors: Kenneth W. D. Smith, Solomon Z. Lerner, Gerard Nantel, Caroline Drouin
  • Patent number: 9026659
    Abstract: Embodiments disclosed herein enable scaling up and making advanced natural language (NLU) applications more robust. According to one embodiment, state(s) associated with a dialog session may be recorded to a fixed medium. The dialog session may be suspended after a given period of inactivity and later automatically awakened based on unique client, session, or device identifier, or any combination thereof. Memory and resources associated with the suspended session may be reclaimed, the memory and resources being otherwise held by the session during the period of inactivity, enabling higher density (e.g., a larger number of sessions supported). Embodiments disclosed herein obviate a need for sticky dialog sessions, enabling higher density, and may further failover protection and fault tolerance for the dialog sessions.
    Type: Grant
    Filed: February 5, 2013
    Date of Patent: May 5, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: Kenneth W. D. Smith, Solomon Z. Lerner, Caroline Drouin, Shimol Shah
  • Publication number: 20140223011
    Abstract: Embodiments disclosed herein enable scaling up and making advanced natural language (NLU) applications more robust. According to one embodiment, state(s) associated with a dialog session may be recorded to a fixed medium. The dialog session may be suspended after a given period of inactivity and later automatically awakened based on unique client, session, or device identifier, or any combination thereof. Memory and resources associated with the suspended session may be reclaimed, the memory and resources being otherwise held by the session during the period of inactivity, enabling higher density (e.g., a larger number of sessions supported). Embodiments disclosed herein obviate a need for sticky dialog sessions, enabling higher density, and may further failover protection and fault tolerance for the dialog sessions.
    Type: Application
    Filed: February 5, 2013
    Publication date: August 7, 2014
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: Kenneth W.D. Smith, Solomon Z. Lerner, Caroline Drouin, Shimol Shah
  • Publication number: 20140201729
    Abstract: An embodiment of the present invention includes a method for creating a dialog system that provides a framework for creating a multi-modal dialog application and includes a runtime application package (RAP) enabling runtime media grammars, prompts, classifiers, and so forth, to be separate from a multi-modal dialog application that utilizes the RAP. Embodiments disclosed herein enable newly trained runtime media supporting the multi-modal dialog application to be deployed with ease, and to do so while a dialog service is in operation. Embodiments disclosed herein enable the multi-modal dialog application to be created, deployed, and maintained in an easy and flexible manner, saving an end-user that may be providing the multi-modal dialog application to customers both time and cost.
    Type: Application
    Filed: January 15, 2013
    Publication date: July 17, 2014
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: Kenneth W. D. Smith, Solomon Z. Lerner, Gerard Nantel, Caroline Drouin