Patents by Inventor Carrie E. Gates

Carrie E. Gates has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20260031090
    Abstract: A system for analyzing audio includes a memory configured to store known digital audio representation containing known fraudulent audio streams and a processor operably coupled to the memory. The processor receives a portion of an audio stream from an external device and produces a transcript of the portion of the audio stream. The processor then determines a timing score, an emotional score, a background score, and a content score by analyzing the portion of an audio stream and the corresponding transcript and comparing them to the known digital audio representations and transcripts. The processor then determines if the audio stream is malicious by combining the timing score, emotional score, background score, and content score to produce a combined score and comparing the combined score to a threshold. The processor notifies a user that the call may be fraudulent when the combined score is greater than the threshold.
    Type: Application
    Filed: July 29, 2024
    Publication date: January 29, 2026
    Inventors: Jack Bishop, Jason C. Starin, Carrie E. Gates
  • Patent number: 12229277
    Abstract: A system includes a memory and processor. The memory stores code segment vulnerability findings that were generated through static application security testing (SAST). For a first code segment, a first vulnerability finding has been classified as a real vulnerability, and a second vulnerability finding has been classified as a false positive by external review. The processor generates a code fingerprint for each code segment, which corresponds to an abstract syntax tree that has been augmented by data flow information and flattened. The processor determines that the fingerprint for the first code segment matches the fingerprint for a second code segment and that the vulnerability findings for the first code segment match those for the second. In response, the processor automatically classifies a matching first vulnerability finding for the second code segment as the real vulnerability, and a matching second vulnerability finding for the second code segment as the false positive.
    Type: Grant
    Filed: January 10, 2024
    Date of Patent: February 18, 2025
    Assignee: Bank of America Corporation
    Inventors: Jack Lawson Bishop, III, Anthony Herron, Yao Houkpati, Carrie E. Gates
  • Publication number: 20250053446
    Abstract: A system includes a computing infrastructure and an application prioritization system. The computing infrastructure includes a plurality of computing devices configured to implement computing applications. The application prioritization system receives application data associated with the computing applications. A request is received for a priority of a first computing application of the computing applications compared to a second computing application of the computing applications. The application prioritization system determines, using a feedback-based machine learning model, a first priority of the first computing application and a second priority of the second computing application and an explanation of the first and second priorities. A response is provided with an indication of the larger of the first priority and second priority.
    Type: Application
    Filed: October 31, 2024
    Publication date: February 13, 2025
    Inventors: Jack Lawson Bishop, III, Jason Conrad Starin, Carrie E. Gates
  • Patent number: 12175286
    Abstract: A system includes a computing infrastructure and an application prioritization system. The computing infrastructure includes a plurality of computing devices configured to implement computing applications. The application prioritization system receives application data associated with the computing applications. A request is received for a priority of a first computing application of the computing applications compared to a second computing application of the computing applications. The application prioritization system determines, using a feedback-based machine learning model, a first priority of the first computing application and a second priority of the second computing application and an explanation of the first and second priorities. A response is provided with an indication of the larger of the first priority and second priority and the explanation.
    Type: Grant
    Filed: June 10, 2021
    Date of Patent: December 24, 2024
    Assignee: Bank of America Corporation
    Inventors: Jack Lawson Bishop, III, Jason Conrad Starin, Carrie E. Gates
  • Patent number: 12026554
    Abstract: A resource management system receives a set of application priorities. The resource management system determines, based at least in part on the received set of application priorities, a resource allocation corresponding to a proposed distribution of the computing applications and the users amongst the computing devices of a computing infrastructure. The resource management system determines, using the resource allocation, a recommended device configuration for each of the computing devices. The resource management system automatically implements the determined resource allocation using the device configuration determined for each of the computing devices.
    Type: Grant
    Filed: July 27, 2021
    Date of Patent: July 2, 2024
    Assignee: Bank of America Corporation
    Inventors: Jack Lawson Bishop, III, Jason Conrad Starin, Carrie E. Gates
  • Patent number: 12014210
    Abstract: A prioritization system includes a memory that stores an access record with, for each of the users, an indication of a previous usage of computing applications. The memory stores a permission record with, for each of the users, an indication of the computing applications that the user is permitted to access. The memory stores user affinities that include, for each of the users, an affinity score corresponding to a predetermined ability level of the user to engage in an activity associated with one or more of the computing applications. The prioritization system determines a priority score for each of the users. In response to receiving a request for a priority of a first user of the users, the prioritization system provides a response with the priority score determined for the first user of the users.
    Type: Grant
    Filed: July 27, 2021
    Date of Patent: June 18, 2024
    Assignee: Bank of America Corporation
    Inventors: Jack Lawson Bishop, III, Jason Conrad Starin, Carrie E. Gates
  • Publication number: 20240143786
    Abstract: A system includes a memory and processor. The memory stores code segment vulnerability findings that were generated through static application security testing (SAST). For a first code segment, a first vulnerability finding has been classified as a real vulnerability, and a second vulnerability finding has been classified as a false positive by external review. The processor generates a code fingerprint for each code segment, which corresponds to an abstract syntax tree that has been augmented by data flow information and flattened. The processor determines that the fingerprint for the first code segment matches the fingerprint for a second code segment and that the vulnerability findings for the first code segment match those for the second. In response, the processor automatically classifies a matching first vulnerability finding for the second code segment as the real vulnerability, and a matching second vulnerability finding for the second code segment as the false positive.
    Type: Application
    Filed: January 10, 2024
    Publication date: May 2, 2024
    Inventors: Jack Lawson Bishop, III, Anthony Herron, Yao Houkpati, Carrie E. Gates
  • Patent number: 11941115
    Abstract: A system includes a memory and processor. The memory stores code segment vulnerability findings that were generated through static application security testing (SAST). The processor generates a code fingerprint for each code segment, which corresponds to an abstract syntax tree that has been augmented by data flow information and flattened. The processor applies a machine learning clustering algorithm to group the code fingerprints into clusters of fingerprints that share one or more features. The processor additionally determines that both the fingerprint corresponding to the first source code segment and the fingerprint corresponding to a second source code segment belong to the same cluster. In response, the processor transmits an alert to a device of an administrator, identifying the second code segment as vulnerable to a real vulnerability, where a vulnerability finding for the first code segment has been classified as the real vulnerability through external review.
    Type: Grant
    Filed: November 29, 2021
    Date of Patent: March 26, 2024
    Assignee: Bank of America Corporation
    Inventors: Jack Lawson Bishop, III, Anthony Herron, Yao Houkpati, Carrie E. Gates
  • Patent number: 11928221
    Abstract: A system includes a memory and processor. The memory stores code segment vulnerability findings that were generated through static application security testing (SAST). For a first code segment, a first vulnerability finding has been classified as a real vulnerability, and a second vulnerability finding has been classified as a false positive by external review. The processor generates a code fingerprint for each code segment, which corresponds to an abstract syntax tree that has been augmented by data flow information and flattened. The processor determines that the fingerprint for the first code segment matches the fingerprint for a second code segment and that the vulnerability findings for the first code segment match those for the second. In response, the processor automatically classifies a matching first vulnerability finding for the second code segment as the real vulnerability, and a matching second vulnerability finding for the second code segment as the false positive.
    Type: Grant
    Filed: November 29, 2021
    Date of Patent: March 12, 2024
    Assignee: Bank of America Corporation
    Inventors: Jack Lawson Bishop, III, Anthony Herron, Yao Houkpati, Carrie E. Gates
  • Publication number: 20230169164
    Abstract: A system includes a memory and processor. The memory stores code segment vulnerability findings that were generated through static application security testing (SAST). The processor generates a code fingerprint for each code segment, which corresponds to an abstract syntax tree that has been augmented by data flow information and flattened. The processor applies a machine learning clustering algorithm to group the code fingerprints into clusters of fingerprints that share one or more features. The processor additionally determines that both the fingerprint corresponding to the first source code segment and the fingerprint corresponding to a second source code segment belong to the same cluster. In response, the processor transmits an alert to a device of an administrator, identifying the second code segment as vulnerable to a real vulnerability, where a vulnerability finding for the first code segment has been classified as the real vulnerability through external review.
    Type: Application
    Filed: November 29, 2021
    Publication date: June 1, 2023
    Inventors: Jack Lawson Bishop, III, Anthony Herron, Yao Houkpati, Carrie E. Gates
  • Publication number: 20230169177
    Abstract: A system includes a memory and processor. The memory stores code segment vulnerability findings that were generated through static application security testing (SAST). For a first code segment, a first vulnerability finding has been classified as a real vulnerability, and a second vulnerability finding has been classified as a false positive by external review. The processor generates a code fingerprint for each code segment, which corresponds to an abstract syntax tree that has been augmented by data flow information and flattened. The processor determines that the fingerprint for the first code segment matches the fingerprint for a second code segment and that the vulnerability findings for the first code segment match those for the second. In response, the processor automatically classifies a matching first vulnerability finding for the second code segment as the real vulnerability, and a matching second vulnerability finding for the second code segment as the false positive.
    Type: Application
    Filed: November 29, 2021
    Publication date: June 1, 2023
    Inventors: Jack Lawson Bishop III, Anthony Herron, Yao Houkpati, Carrie E. Gates
  • Publication number: 20230031049
    Abstract: A prioritization system includes a memory that stores an access record with, for each of the users, an indication of a previous usage of computing applications. The memory stores a permission record with, for each of the users, an indication of the computing applications that the user is permitted to access. The memory stores user affinities that include, for each of the users, an affinity score corresponding to a predetermined ability level of the user to engage in an activity associated with one or more of the computing applications. The prioritization system determines a priority score for each of the users. In response to receiving a request for a priority of a first user of the users, the prioritization system provides a response with the priority score determined for the first user of the users.
    Type: Application
    Filed: July 27, 2021
    Publication date: February 2, 2023
    Inventors: Jack Lawson Bishop, III, Jason Conrad Starin, Carrie E. Gates
  • Publication number: 20230030161
    Abstract: A resource management system receives a set of application priorities. The resource management system determines, based at least in part on the received set of application priorities, a resource allocation corresponding to a proposed distribution of the computing applications and the users amongst the computing devices of a computing infrastructure. The resource management system determines, using the resource allocation, a recommended device configuration for each of the computing devices. The resource management system automatically implements the determined resource allocation using the device configuration determined for each of the computing devices.
    Type: Application
    Filed: July 27, 2021
    Publication date: February 2, 2023
    Inventors: Jack Lawson Bishop, III, Jason Conrad Starin, Carrie E. Gates
  • Publication number: 20220398129
    Abstract: A system includes a computing infrastructure and an application prioritization system. The computing infrastructure includes a plurality of computing devices configured to implement computing applications. The application prioritization system receives application data associated with the computing applications. A request is received for a priority of a first computing application of the computing applications compared to a second computing application of the computing applications. The application prioritization system determines, using a feedback-based machine learning model, a first priority of the first computing application and a second priority of the second computing application and an explanation of the first and second priorities. A response is provided with an indication of the larger of the first priority and second priority and the explanation.
    Type: Application
    Filed: June 10, 2021
    Publication date: December 15, 2022
    Inventors: Jack Lawson Bishop, III, Jason Conrad Starin, Carrie E. Gates
  • Patent number: 10657186
    Abstract: A document handling system includes a memory and a processor, in communication with the memory, to receive first information from a first document, determine that the first document includes a first topic based on the first information, determine a first classification level of the first document, determine a first grouping of the first document, associate the first classification level and the first grouping with the first topic, receive second information from a second document, determine that the second document includes the first topic based on the second information, and modify the second document to ascribe the first classification level and the first grouping to the second document.
    Type: Grant
    Filed: May 29, 2015
    Date of Patent: May 19, 2020
    Assignee: Dell Products, L.P.
    Inventor: Carrie E. Gates
  • Patent number: 9716599
    Abstract: Methods for preventing the transmission of sensitive information to locations outside of a secure network by a person who has legitimate access to the sensitive information are described. In some embodiments, in order for an end user of a computing device to establish a secure connection with a secure network and access data stored on the secure network, a client application running on the computing device may be required by the secure network. The client application may monitor visual cues (e.g., facial expressions and gestures) associated with the end user, detect suspicious activity performed by the end user based on the visual cues, and in response to detecting suspicious activity may perform mitigating actions to prevent the transmission of sensitive information such as alerting human resources personnel or requiring authorization prior to sending information to locations outside of the secure network.
    Type: Grant
    Filed: March 14, 2013
    Date of Patent: July 25, 2017
    Assignee: CA, Inc.
    Inventors: Carrie E. Gates, Gabriel M. Silberman, Maria C. Velez-Rojas, Serguei Mankovskii, Steven L. Greenspan
  • Publication number: 20170161506
    Abstract: A wearable display presents information to an end user as visual images having restricted access to other viewers, such as at an eyeglass worn by the end user. Sensitive information that an end user selects for viewing is precluded from presentation at a primary information handling system display and is instead presented at the wearable display, such as with an overlay of the primary display that has the sensitive information presented by the wearable display over the location of the primary display at which the sensitive information would otherwise be presented.
    Type: Application
    Filed: December 7, 2015
    Publication date: June 8, 2017
    Applicant: Dell Products L.P.
    Inventors: Carrie E. Gates, Christopher D. Burchett, David Konetski
  • Patent number: 9548886
    Abstract: Methods for automatically generating help desk tickets in response to detecting performance and/or availability issues that occur throughout multiple layers of a networked computing environment are described. In some embodiments, in response to detecting an alert corresponding with a performance issue affecting the networked computing environment, a root cause identification tool may aggregate a plurality of alarms from a plurality of performance management tools monitoring the networked computing environment, generate a failure graph associated with the performance issue, identify a first leaf node of the failure graph, determine a first remedy associated with the first leaf node, and automatically generate a help desk ticket corresponding with the first leaf node and the first remedy. The automatically generated help desk ticket may specify the failure associated with the first leaf node, the first remedy, a location associated with the first remedy, and an estimated time to fix the failure.
    Type: Grant
    Filed: April 2, 2014
    Date of Patent: January 17, 2017
    Assignee: CA, INC.
    Inventors: Carrie E. Gates, Steven L. Greenspan, Maria C. Velez-Rojas, Serguei Mankovskii
  • Publication number: 20160350293
    Abstract: A document handling system includes a memory and a processor, in communication with the memory, to receive first information from a first document, determine that the first document includes a first topic based on the first information, determine a first classification level of the first document, determine a first grouping of the first document, associate the first classification level and the first grouping with the first topic, receive second information from a second document, determine that the second document includes the first topic based on the second information, and modify the second document to ascribe the first classification level and the first grouping to the second document.
    Type: Application
    Filed: May 29, 2015
    Publication date: December 1, 2016
    Inventor: Carrie E. Gates
  • Patent number: 9497071
    Abstract: Methods for monitoring a networked computing environment and for identifying root causes of performance and availability issues that occur throughout multiple layers of the networked computing environment are described. In some embodiments, a software service provided by a networked computing environment may experience a service-related performance or availability issue. In response to detecting the service-related issue affecting the service, a root cause identification tool may aggregate data from a plurality of information technology management software tools monitoring the networked computing environment, identify causal relationships between a plurality of failures associated with the service-related issue based on the aggregated data, determine a chain of failures of the plurality of failures based on the causal relationships, identify a root cause of the service-related issue based on the chain of failures, and transmit an alarm corresponding with the root cause.
    Type: Grant
    Filed: April 1, 2014
    Date of Patent: November 15, 2016
    Assignee: CA, INC.
    Inventors: Carrie E. Gates, Steven L. Greenspan, Maria C. Velez-Rojas, Serguei Mankovskii